System builds/updates, troubleshooting hardware/software
Resume:
Bruce E. Hutchinson
Dover, N.H. 03820
**************@*******.***
SUMMARY
Dedicated employee with a strong work ethic and a self-motivator with over
** ***** experience in computer management, software development, user
support. Team-oriented, working well within any size group. Interested in
using my knowledge and experience to enhance user productivity.
CERTIFICATIONS
CompTIA A+ (2009 Edition), CompTIA Network+ (2009 Edition)
2010
EXPERIENCE
TEKsystems, Portsmouth NH
2009-Present
Technology Staffing and Services Company
Tier II Deskside Support for IBM at Irving Oil (05/2010-08/2012)
. Windows system builds and upgrades for laptops and desktops
. Hardware/Software troubleshooting
. Domain admin duties
. BlackBerry, Office, IE, EPO, Tivoli, Citrix, Oracle, printers,
viruses
. IBM Lotus Notes and online help desk "Impact"
PC Technician at Liberty Mutual (10/2009-01/2010)
. Upgrade Windows 2000 to Windows Vista at Liberty Mutual sites
. Add additional memory
. Set up desktops and laptops "out of box"
GOSS INTERNATIONAL, Durham NH
2004-2009
OEM for web-based printing presses, pre-press and post-press equipment.
CAD/CAM System Administrator
. Migrated to Windows 2000, then Windows XP.
. Installed and managed a NETAPP file server.
. Upgraded the NETAPP filer to an EMC file server.
. Developed software for systems support using C and C++.
. Developed software for CAD/CAM users using Unigraphics GRIP
(FORTRAN based) and User Function (C based).
Bruce Hutchinson
Page 2
EXPERIENCE
HEIDELBERG, Dover NH
1982-2004
OEM for web-based printing presses.
CAD/CAM System Administrator
. Installed and administered two Data General computers, running
AOS/VS, to support the Eng CAD and Mfg CAM users, including systems
design, system maintenance, backups.
. Installed cabling to the workstations, using a star topology.
. Migrated to a VAX 6220 server, running VMS, and four VAX clusters.
Each cluster had a VAXserver 3600 as a subnet server and eight
workstations.
. Installed a coaxial backbone and installed taps for the five
servers.
. Organized the cabling into a cable closet.
. Administered the servers, including system design, system
maintenance, network maintenance, and backups.
. Migrated to HP UNIX systems, running HP-UX, and added more
workstations.
. Developed software for systems support using C and C++.
. Developed software for CAD/CAM users using Unigraphics GRIP
(FORTRAN based) and User Function (C based).
EDUCATION
UNIVERSITY OF MASSACHUSETTS, Lowell, MA
1994
BS Applied Math/Computer Science (summa cum laude)
GPA: 3.931, 147 credit hours
HONORS
ALPHA SIGMA LAMBDA NATIONAL HONOR SOCIETY, Gamma Delta chapter
1993
SERVICE AWARD: DOVER ADULT LEARNING CENTER, NH
1982
Tutor programming in Basic
Bruce Hutchinson
Page 3
TRAINING
. IBM's Impact and Lotus Notes
. CompTIA A+
. CompTIA Network+
. Teamcenter Engineering Product Data Management
. Windows 2000 Network & Operating System Essentials
. Implementing Windows 2000 Professional & Server
. Hands on with HP-UX 10.x NFS Diskless
. Local Area Network Seminar
. Fundamentals of HP-UX
. HP-UX System Administration
. Network Administration: ARPA/NFS/LAN/DISKLESS
. VMS Utilities and Commands I
. VMS System Management I
. VAX DECNET Management
. Local Area VAXCLUSTER Management
. VAX/VMS System Management II
. VMS System Performance Management
. ULTRIX-32 Utilities and Commands
. ULTRIX-32 System Management
. CGOS 200X System Operations
. Manager's Seminar
. CGOS 200X Intermediate System Operations
. Operational Systems Management (AOS/VS)
. AOS/VS User
. MV/Family Assembler
. AOS/VS System Programming
. FORTRAN Programming Implementation
. AOS/VS Performance Workshop
. AOS/VS System Manager
. FORTRAN 77 Programming
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