Professional

Denelle Smith

_____________________________________________________________

**** **. **** *** ****: 773-***-****

Chicago, IL 60649 Email: ***********@*****.***

Profile

A quick learning, detailed-oriented and well organized individual. An individual that works efficiently with a group or autonomously, with level of communication

Qualifications

Extensive experience in administration, reception, customer service, data entry and loan processing. Outstanding organizational, multitasking and problem solving skills

Professional Experience

11/2004- 3/2011 Credit Suisse Chicago, IL

Receptionist

Responsible for scheduling meetings for multiple conference rooms, including slide show presentations, conference calls, video conferencing, and arranged staff meetings. Prepared reimbursement docs from travel expenses, and processed billing documents; ensured payments were made promptly and costs were attributed to appropriate client; collection and distribution of commissions and fees. Greeted clients, ordered new and replacement i.d.’s, monitored work order request, and catering requests. Served as backup for Facilities manager. General archiving, photocopying, data entry and filing. Assisted with moves, and new hires. Supported heads of each dept in all aspect of administration function.

4/2003 – 8/2004 CountryWide Home Loans Orland Park, IL

Loan Specialist

Trained and evaluated team members as needed. Reviewed loan applications, credit reports, employment and mortgage verifications, title reports, appraisals, and other mortgage related documents. Submitted completed loan packages for final underwriter approval. Scheduled loan closings and verified disbursement of funds.

Education

High School Diploma – Hyde Park Career Academy 1992

Courses taken – DeVry University 2008

Skills

Microsoft Excel, Word, PowerPoint, type 60wpm, Outlook, switchboard operator, and data entry skills.

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