Sales Manager

JANET S. JORDAN

**** ***** ***** *****

Katy, TX 77494

281-***-****• **********@************.***

BUSINESS MANAGER:

Lubricants, Base Oils, Wax

Results-driven, technically qualified leader with 25+ years experience impacting profitability and growth for a variety of product lines. Relationship builder adept at promoting customer service excellence to drive sales growth and revenue expansion. Innovative problem solver with knowledge of refinery processes, blending operations, and logistics.

Areas of expertise:

Customer Relationship Management • Partnership Development • Consultative Sales • Logistics Technical Service • Revenue Expansion • Strategic Planning • Procurement • Market Penetration

Contract negotiation • Refinery Production • Team Building • Managerial Leadership

PROFESSIONAL EXPERIENCE

Shell Lubricants 2010 – present

Business Development Manager, Houston, TX

Responsible for driving industrial growth for Shell Lubricants through distributors. Shell training program for distributors established with both sales and technical training offered. Instituted in-field support provided by direct salesforce and technical advisors.

CITGO Petroleum Corporation 1992 – 2010

Manager, Mystik Brand, Houston, TX 2009 – 2010

Developed and implemented marketing strategies to assure continued business and expand business opportunities with retail and direct customers as well as marketers. Reviewed existing product line to ensure it is aligned with marketing strategies, adding and eliminating products as needed. Recommended and coordinated literature development, press releases, and advertising. Reviewed existing pricing within industry segments and made pricing recommendations to management to maximize profitability on $44 million revenue.

Manager, Wax Business Group, Houston, TX 2006 – 2009

Maximized profitability on $138 million revenue wax business. Directly supervised wax sales managers, technical service, and product development. Coordinated with refinery management on production and operational issues. Directly controlled wax purchasing. Aggressively managed wax pricing during time of rapidly escalating feedstock values. Initiated soft wax sales as refinery feedstock to add $700M annually to the bottom line. Managed wax sales during periods of allocation as well as production decrease. Provided market insight for evaluation of alternate wax operations resulting in $1.6 million capital expenditure to recommission Greer slabbing unit and subsequent transition from external packager to in-house packaging.

Manager, Direct Sales, Tulsa, OK and Houston, TX 1998 – 2006

Managed Heavy Duty, Gas Engine Oil, Small Engine, and Grease product line managers and national account, private label grease, and Original Equipment Manufacturer sales managers responsible for $80 million revenue. Coordinated sales efforts with marketing programs, product JANET S. JORDAN • Page 2 • **********@************.***

specialists in laboratory, and additive suppliers. Managed transition of external synthetic lubricant production and distribution to internal manufacture and distribution. Invited to serve on

Harley-Davidson Supplier Advisory Council 2004 through 2008.

Lubricant Territory Sales Manager, Naperville, IL 1996 – 1998

Responsible for finished lubricant sales efforts to marketer class of trade, national accounts, direct accounts, and quick lubes in Illinois, primarily in the Chicago area, making it the largest CITGO lubricants sales territory at the time. Successfully managed transition of business and contract cancellation with largest CITGO Chicago marketer and subsequent incorporation of

Northwest Indiana CITGO marketer into Chicago sales territory. Expanded territory Passenger Car Motor Oil sales with new quick lube program.

Wax Sales Manager, Naperville, IL 1992 – 1996

Marketed waxes to all classes of trade primarily in the Midwest. Expanded sales of microwax and heavy intermediate wax to new industries while expanding sales of fully refined paraffin to paper companies.

Mobil Oil Corporation

1982 – 1992

Assistant Business Manager, Special Products, Fairfax, VA 1991 – 1992

Developed and implemented marketing plans for all division product lines and evaluated various

via joint ventures, strategic alliances, and/or commercial agreements with other companies. Introduced new product which resulted in six million gallons annual sales and improved profitability by over $2 million. Analyzed expenses and overheads and improved profitability by over $1.5 million annually.

Crude Transportation Coordinator, Fairfax, VA 1989 – 1991

Scheduled crude tanker, barge, and pipeline movements while maximizing refinery margins and minimizing transportation costs.

Scheduling Coordinator, Gasoline and Distillate, Fairfax, VA 1988 – 1989

Scheduled gasoline and distillate barge and pipeline movements while minimizing transportation costs. Interfaced with various other companies to balance exchange agreements and implement throughput agreements, sales contracts, and purchase contracts. Demonstrated high level of adaptability by effectively managing supply while rotating through various geographical assignments and providing extensive vacation relief.

Sales Engineer, Special Products, Woodridge, IL 1984 – 1988

Marketed the by-products of oil refining to the construction board industry and various packaging and chemical industries in the Midwest. Earned 1987 Mobil Marketing Achievement Award by exceeding sales volume plan by 74% while increasing sales territory realization versus the prior year by more than one million dollars. Awarded membership in Pegasus Elite Club for top 10% of Mobil salespeople.

Sales Engineer Trainee, Special Products, Dallas, TX 1982 – 1983

Trained to market the by-products of oil refining, including waxes, extracts, and process oils. Hired June 1983 after completing degree. Assigned to sales territory effective January 1, 1984.

JANET S. JORDAN • Page 3 • **********@************.***

EDUCATION

B.S.Ch.E., University of Alabama, 1983

M.B.A., Finance, University of Chicago, 1988

ADDITIONAL TRAINING & DEVELOPMENT

Developing Executive Leadership, Successfully Managing People, Dealing Effectively with Unacceptable Employee Behavior, Four Cycle & Two Cycle Engine History, Developing Your Professional Image, Fundamentals of Personnel Law for Managers, Gas Engine Technology, Application & Operation of Hydraulic Components, The Falk Hands-On Gear and Coupling Workshop, Metalworking Fluids, Fundamentals of Metalworking Fluids, Quik Lube Management School, Transportation Lubricants, University of Chicago Pricing Strategy & Tactics, Mobil Oil Lube Plant Orientation, Mobil Oil Lube Refinery Orientation, Mobil Oil Lubricants Training School

PROFESSIONAL CERTIFICATION

Certified Lube Specialist, Society of Tribologists and Lubrication Engineers, Certificate No. 448

REFERENCES

Available upon request

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