Magdalena Candelaria
Resume:
Magdalena
Colorado Springs, Colorado 80916
Candelaria
OBJECTIVE:
To obtain a challenging and rewarding position with opportunity for growth.
WORK HISTORY:
April 1999 – April 2000
MCI, Woodmen and Academy, Colorado Springs, Colorado
Daily received telephone calls from customers requesting information of MCI long distance services.
May 2000– Sept 2000
Jon Stephens Salon, Dublin and Academy, Colorado Springs, Colorado
Schedule appointments, answer high volume of incoming calls, and greet customers. Assist clientele with product information and services.
Sept 2000-Jan 2004
J&J Customs, 2525 E. Platte Place, Colorado Springs, Colorado
Maintain and process inventory order for shop stock. Daily schedule customer repair appointments. Prepare work orders for maintenance request and perform billing on all customer accounts. Daily answer telephone calls and route to appropriate personnel to include typing all office correspondence and filing.
Feb 2004-April 2005
Walter Drake & Sons, 3510 Edison Avenue, Colorado Springs, Colorado
Daily responsible for processing customer orders by telephone. Demonstrate a solid understanding of various products offered. Handle high volume of incoming calls covering a range of customer service questions, billing inquiries, and general concerns in a professional matter.
June 2005- May 2006
West Telecommunications (AT&T Cellular) Financial Blvd. Reno, Nevada
Process credit applications covering a full range of questions, concerns, and resolutions. Perform data entry for cellular services for potential and current customers and perform other related duties as assigned.
EDUCATION:
Pikes Peak Community College
Personalized Travel School
Widefield High School, Diploma 1992
SPECIAL SKILLS:
Microsoft XP and Vista, Typing 40 wpm, Multi-line phone, Copier, Fax, Bi-Lingual
References: Available upon request
Contact this candidate