System Administrator

EMANUEL HERNANDEZ

*** **** ****** **, ******, GA 31322 § Cell: 912-***-**** § Email: ********@*****.***

SYSTEM ADMINISTRATION / DATABASE ADMINISTRATION

Motivated and passionate System Administrator with backround that includes educational and professional experience supporting technology environments. Knowledgeable in various areas of System administration and networking, Including providing help desk support, maintaining users accounts on network, and supporting software applications. Work well in team environments, and capable of providing excellent service to clients.

TECHNICAL SKILLS

Hardware: Dell desktops & servers; Dell & Compaq Laptops; Cisco routers, switches & hubs; Hp & Epson printers; Cisco pix firewalls & routers

Software: Windows 2000/XP/Vista; Active Directory; DHCP; DNS; Microsoft Office; Norton Ghost Backup; Norton Antivirus; Windows 2000 & 2003 Server; MS SQL 2000 & 2005; Microsoft Access 2003; FoxPro

EDUCATION

DeVry University-Naperville, IL

Bachelor of Technical Management Degree, 2009

American Intercontinental University-Hoffman Estates, IL

Associates of Business Administration Information Systems Degree, 2008

CERTIFICATIONS

Microsoft Certified System Engineer (MCSE) 2001-2004

Zultys Certified System Engineer (ZCSE) 2006

LANGUAGES

Fluent in English

Fluent in Spanish

PROFESSIONAL EXPERIENCE

ATLANTIC CONTAINER SERVICE - Savannah, GA

System Administrator, 2006-Current

  Designed and developed database application and various reports in MS Access. Performed DBA related responsibilities, repairing and maintenance. Optimized database indexes and queries in SQL 2000 and 2005. Monitored daily backups of the databases.

  Responsible for remote offices and corporate headquarters information systems.

  Perform installation, configuration, administration and design of Windows 2003 domains in an enterprise network environment including installation and configuration of DNS, DHCP, as well as allocated IP addressing schemes.

  Implemented Terminal Server 2003, perform administration of user accounts, installed and configured backup system, installed and configured Active Directory Services, designed hierarchical information structures using organizational units.

  Analyze application problems and recover any issues without delays to departments, document all recovery procedures. Provide solutions that meet company policy and procedures.

  Designed and Coordinated disaster recovery procedures.

  Train (one-on-one) new members of company in specific procedures and processes used.

  Conduct training sessions with remote offices with the use of help desk software.

  Upgraded any Server or workstation hardware

  Implemented Direct Attached storage solutions (DAS) for Files server to increase file storage limitations.

  Responsible for the installation configurations of Windows 2003, Windows 2008 servers and SQL server 2005 including post operating system automated installations of supporting software Microsoft Service Packs, hotfixes and updates for Windows Server and Microsoft SQL Server.

  Implemented and maintained a Windows 2003 server with the use of Vmware for testing purposes.

  Worked in project with 3rd party software vendors to migrate mission critical production Database from Paradox 4.0 to FoxPro.

  Wrote queries in FoxPro to make custom reports for management.

  Resolved system performance issues and system failures.

  Maintained Symantec Antivirus Enterprise for network computing environment.

  Performed moves, adds, and changes of user accounts for network.

  Troubleshoot LAN/WAN connectivity, front-end application support and installation

SABRE TECHNOLOGIES - Savannah, GA

Technical Support, 2005-2006

  Responsible for integration, test and installation of servers in a datacenter environment.

  Administrator of a sever cluster for IdealBackup.com.

  Maintained the operational status of datacenter consisting of multiple Windows 2000 servers, Cisco routers, Coyote load balanced servers.

  Configured Cisco and Pix firewalls.

  Provided technical support for multiple Health Care offices around the Savannah area.

  Maintained multiple windows 2000 server including DNS, DHCP, Active Directory, and file servers.

  Maintained Mail servers for multiple offices.

  Upgraded Server and workstation hardware.

SAVANNAH TECHNICAL COLLEGE - Savannah, GA

Technical Support, 2004-2005

  Provided system administration and helpdesk support to include software and hardware installations, maintenance, upgrades, troubleshooting, user account administration, and support under stringent deadlines in a fast-paced, 24/7 environment.

  Built workstations and servers; configure laptops; troubleshoot LAN/WAN access issues.

  Communicated with vendors to ensure all issues are quickly resolved to maintain optimal system performance.

  Performed Ghosting of campus computers.

  Part of core IT group that upgraded old network infrastructure

  Provided network administration for lab computers.

  Technical support to include: software and hardware installation maintenance, upgrades, troubleshooting, user account administration.

  Provide phone support for internal and external campus staff.

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