Customer Service Data Entry

***-* **** ***** **. VAN, TX *****

903-***-**** ********@*****.***

J E S S I C A C A R I S T A

OBJECTIVE

I am a dependable and dedicated individual who has the ability to succeed and excel in any given environment. I have excellent people skills and I love the challenge of learning new things. I am confident, if given the opportunity, I would be an asset to your company.

SKILLS

Excellent Organization Skills Filing & Data Entry Adobe InDesign TWIST

Strong Customer Service Skills Microsoft Office Multiple Line Telephone

EXPERIENCE

2011-Present Select Staff Tyler, TX

Texas Workforce Solutions

Project RIO Clerical Support

• Clerical Support in Project RIO working with parolees towards the goal of employment. Duties include appointment scheduling, data entry, filing, updating customer applications in Work in Texas and assisting with automated job search/referrals. Responsible for reviewing job postings prior to referral to determine if the customer meets the minimum job requirements. Correspondence with appropriate parole officers to update parolee's status in program. Assist Project RIO Case Manager per request and provide customer service both internally and externally.

2008-2010 United States Postal Service Forney, TX

Rural Carrier Associate

• Handled, sorted, and delivered mail professionally and promptly.

2008-2009 Hartman Newspapers Kaufman, TX

Classified Advertising Sales Rep

• Proofread and formatted the ads before print using Adobe InDesign. Met crucial deadlines. Customer Assistance with ads and tendered payments. Receptionist duties and represented the company in a professional and businesslike manner.

2002-2008 Brookshire’s Grocery Company Canton, TX

Certified Office Cashier

• Took payments, cashed checks, and sold money orders. Sent and received Western Union transfers. Made deposits and completed change orders. Balanced all forms of money and completed daily cash reconciliations. Full range Customer Service. Assisted in scheduling as needed.

EDUCATION

2002-2004 Trinity Valley Community College Terrell, TX

Accounting and Business Courses

2002 Canton High School Canton, TX

Diploma

REFERENCES

Lenora Stone 903-***-**** ext 124

Tina Whiddon 903-***-****

Regina Williamson 972-***-****

Sharon Peters 972-***-****

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