Six Sigma Project

Mashane R. Taylor

**** **** ****** • Lancaster, TX 75146

Home: 469-***-**** Cell: 214-***-**** • *****@***.***

Profile

MANAGEMENT

Six Sigma Yellow Belt able to lead project teams yielding major efficiency gains and cost savings, implement targeted policies/procedures, and provide superior client service and support. Highly skilled in managing billing and account reconciliations, ensuring SOX compliance, and enhancing staff capabilities through training and mentoring. Excellent communicator with a passion for identifying new business opportunities and exceeding project targets.

Team Building/Leadership • Multi-Project Management • Billing Management • Account Reconciliations

Process Improvement • Policy/Procedure Development • Audit Management • Issue Resolution • Data Analysis

SOX Compliance • Deadline Management • Client Relationships • Verbal/Written Communications Expertise

Professional Experience

DR. PEPPER SNAPPLE GROUP

Dallas, TX

5/05-Present

Major American Beverage Company.

Lead Auditor (12/07-Present)

Applied Six Sigma expertise towards projects yielding major productivity and efficiency gains, implemented targeted new procedures, and effectively guided 18-member team in regulating daily workflow. Ensured accurate settlement of delivery route case sales, route cash deposits, and validation of route variances, managing exception corrections as-required. Tracked driver over/shorts and reported cash and inventory shortages to branch. Noted for contributing critical insights to Six Sigma projects, orienting and training new team members, and controlling month-end close resulting in over $60M in revenues.

Key Accomplishments:

• Played key role in Lean Six Sigma (LSS) project yielding 19% improvement in route audit support team throughput representing $45K in annual savings and enabling reduction in support staff headcount.

• Achieved 45% gain to 89 routes per day (RPD) audited per auditor through guiding RCI Route Audit Interface LSS Project. Streamlined audit processes to increase productivity and reduced auditor headcount 15%.

• Garnered major efficiency gains through developing “Mini Audit” Template and Process, instituting rigorous policies for Route Accounting Department, and launching Regional Clusters within department.

• Facilitated payroll operations through submitting commission calculations for 200+ drivers.

• Demonstrated honed team building capabilities, technical skills spanning SAP, System Apps and Route Manager, and continuously adjusting priorities to attain deadlines and exceed targets.

• Received “Call to Action Recognition Award” as well as Six Sigma Yellow Belt Certification during tenure.

Auditor (05/05-11/07)

Excelled in managing multiple tasks, counting cash deposits from Delivery and Vending Drivers, preparing incoming cash and check deposits for armored transport pickup, and facilitating clerical duties as-needed. Proactively resolved route-related items daily, demonstrated exceptional leadership and communication skills, and reported shortages to branch.

QUEST DIAGNOSTICS

Irving, TX

12/99-5/05

Leading global provider of diagnostic testing services.

Billing Coordinator III (8/04-5/05)

Facilitated streamlining of department processes, processed daily billing claims including health insurance forms, and ensured compliance with Medicare, Medicaid, HIPAA guidelin

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