ITMgr

Professional experience

**/** – Present Gexa Energy a FPL Group Company Houston, TX

* Manager Information Systems Operations and Support

* Administration of major billing system for a 300 million dollar in revenue company

* Managed implementation of Cisco IP Contact Center for a 100 person Call Center.

* Planning for an upgrade to Cisco IP Contact Center Enterpise

* Managed creation of new reporting solution using Oracle materialized views.

* Managed implementation of Microsoft MOM and F5 Big IP system.

* Managed implementation of Email policy and restrictions.

* Oracle 9i Database Management

* Management of a build out to Oracle 10g

* Responsible for a 3 million dollar budget for IT growth

* Project Management to acquire equipment for new billing system

* Management of Cisco network equipment

* Management of a team of Network Engineers, Desktop and Server Support, and DBAs

* 4 Direct Reports and a 10 person staff.

* Research new purchase options for a fast growing energy company

* Project planning for movement into a SAN environment

* Implement a disaster recovery solution for the entire business

* Research and Development of new systems for production environments

* Liaison between development and production environment

* Implementation of Sarbanes – Oxley procedures and requirements in IT

12/03 – 12/04 GexaCirro LLC Atlanta, GA

Network Engineer

* Configure computers to run Windows NT,2000,2003 Server and Workstation

* Oracle Database Management

* Watchguard and Smoothwall Firewall Management

* Manage Production Environment for 2 Energy companies, Gexa Energy & Cirro Energy

* Manage Finances for Hardware in Development and Production

* 24 hr Support of Production Environment

* Research and Development of New Systems for Production Environments

* Project Planning for Company Expansions and Moves to AD 2003 platform.

6/99 – 12/03 Georgia Department of Juvenile Justice Atlanta, GA

Micro Systems Support Specialist

* Configure computers to run Windows NT,2000 Server and Workstation

* Switching over to Active Directory, NT and 2000 Exchange Server

* Network Security and Cisco Routers Management

* PeopleSoft Support and installation

* SQL Database Management for online Juvenile Tracking System

* Maintain relationship with vendors and contractors responsible for various IT task

* Organize and support of SQL server and database security for Online Web Tracking

* Project Planning for facilities moves and equipment Set ups

Military experience

06/89 – 03/92 US Coast Guard Academy New London, CT

Cadet

* Operated the cadet computer room for tutoring, nautical navigation, leadership skills, search and rescue

* Received Unit Commendation (1991) and the Bicentennial Award (1991)

Computer Skills

The following bullets rate my expertise with various operating systems and software applications with 1 being the lowest and 5 being the highest.

* Hardware: TCP/IP (4), Cisco Switches and Routers (3), PC Repair (5), Modems (5), Laptops (5), Laying Cable Cat 5 and Telephone (5), Building Computers (5), Building Networks (5)

* Operating systems: Linux (3),DOS (5); Windows: 3.1, 95, and 98 (5), NT (4), 2000 and 2003 (5) Mac OS 8.0 (3); UNIX (4); Novel (2), Proxy Server(4), IIS(3)

* Software: Sybase EAServer (3), Perl (3), Visual Basic (4); C++ (2), HTML (5); Pascal (5); Multi Ad (4); QuickTerm (4); Quark (4); ORACLE 9i (4); MS Office 97 and 2000: Access (5), Excel (5), FrontPage (4), PowerPoint (4), Word (5), Java Visual Café(3), XML(2), ASP 3.0(3), Oracle Developer

Education

1/2000 – 10/2001 American Intercontinental University Atlanta, GA

Masters in Information Technology

* Studied about each aspect of the Information Technology field

* Studied Visual Basic, TCP/IP, Networking, Project Management, ORACLE 8, JAVA, HTML, ASP 3.0, Firewalls, Proxy Server, IIS, Leveraging IT for Success in the Business Environment, Database Administration; MS Server and Form Building

08/94– 5/98 Valdosta State University Valdosta, GA

Bachelor of Arts

* Earned a Bachelor of Arts in Political Science and minored in Philosophy

* Elected to the Student Government Judicial Council (1992), a Student Government Senator (1995), and the Student Government—Student Body Vice President (1996 – 1997)

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