Theresa tang resume
Resume:
Theresa Tang
Phoenix, AZ **050
****.********@*****.***
OBECTIVE
To obtain a marketing position, that utilizes customer behaviors. To obtain an entry-level position utilizing training and skills in financial research, strategic planning, investing, and financial analysis.
EDUCATION
Bachelor of Science, Marketing/Finance, Arizona State University, Phoenix, Arizona December 2008
GPA: 3.160.
RELATIVE COURSEWORK
Marketing & Research ▪ Consumer Behavior ▪ Global Marketing Strategy ▪ Corporate Finance Global Business ▪ Operational Management
COURSE PROJECTS
Marketing Research
• A research on customers brand loyalty to Starbucks. Does price affect the customers in purchasing Starbucks’ coffee? The results of this research show the customers do not mind paying more for higher quality coffee. People associate quality with price. Since customers prefer premium coffee, Starbucks’ managers need to maintain their high quality coffee. With a slow economy Starbucks may be tempted to cut down on their high quality ingredients.
Corporate Finance
• A research on stock analysis on Game Stock. Game Stop was a company that was doing well in a recession. The results of the research showed Game Stop was the best performing companies in the Fortune 500 magazines in 2007; Best Buy was placed fifth due to strong online sales and high margins. Game Stop was placed no. 8 in the best performance list from the Fortune 500 magazine.
Theresa Tang
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EMPLOYMENT HISTORY
Assistant Manager—Golden Nugget Chinese Restaurant, Phoenix, Arizona May 2005 to June 2009
• Demonstrated ability to handle escalated situations & resolve customer complaints
• Maintain financial records, prepare monthly payrolls, pay bills, and calculate bookkeeping records.
• Ensure that health and safety standards are obeyed at all times for safety of customers
• Demonstrated ability to support teamwork & a positive working environment in order to achieve team goals.
• Responsible for delivering superior customer service in all customer interactions.
Cashier- China Star Express Peoria, Arizona May 2007- October 2008
• Resolve customer complaints about food quality and service.
• Effectively communicating with customers via the phone or one-on- one.
• Created marketing flyers for the restaurant.
Helped deign the restaurant’s menu using Excel and Photo Shop.
Library assistant – Peoria Library Peoria, Arizona August/ 2000 -September 2000
• Compiled records, sorted and shelved books
• Used equipment to issue books to patron & inspected returned books
• Sorted books, publications and other items according to classification code and returned them to shelves, files, or other designated storage areas.
• Located books & publications for patrons
Clubs
American Marketing Association—Member October 2007-Present
Computer Skills
• Microsoft Office Suite
• Employed financial tools such as NPV, IRR,, Payback, TIE, WACC,PV,FV, and Cash Flow
• Supervised a team in a business profitability study for Footloose Enterprises for a Global Business class.
• Constructed a SWOT analysis, a corporate operation study and a corporate financial analysis.
• Photo Shop
• Internet: Search Engine, Web browsing, E-mail, Survey Monkey, SPSS
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