Engineer Quality Assurance

Marlene Hernandez ******************@*******.***

***** ********* ***

Herriman Utah 84096 Cell:801-***-****

SUMMARY

Experienced IT professional with extensive experience in multiple areas such as system analyst, software development and testing. Strong ability to coordinate development and testing projects, write and execute test cases, as well as perform strategic planning. Experience that encompasses the entire software development lifecycle. Fluent in software development methodologies with over 4 years experience driving agile processes. Ability to successfully multitask and manage multiple projects and teams both local and offshore. Great communication with all levels of management with ability to meet deadlines, while ensuring that all key parts are executed to achieve the ultimate success.

EXPERIENCE

LANDesk Software 02/05 – 08/09

Security Team - Strategic Test Lead

• Lead, coordinate, and mentor the testing of LANDesk Security Suite product with the test team in Utah and Beijing. Responsible for writing the test plans and providing estimates and timelines for project testing.

• Responsible for driving the Agile Development process on the development and testing team.

• Work closely with product management to write the agile development stories and customer acceptance tests that are used to track feature requirements.

• Work with testers and developers on the team to cost stories and manage team velocity.

• Expert in Security Suite products, such Antivirus, Host Intrusion Prevention, Patch Manager, Spyware and Management Suite for Windows. Certified LANDesk Engineer in 2006.

• Manage coordination with product management, human factors, development, and documentation to ensure customer requirements are met in the product.

• Meet with customers to discuss customer priorities for feature enhancements.

• Coordinate cross team communication between support, localization, professional services, and product management.

LANDesk Software Contract 10/04 – 12/04

Spanish Localization Test Engineer

• Reviewed LANDesk Management Suite to make sure that product was properly localized in Spanish.

Feature Films for Families Murray, Utah 08/04-09/04

Program Maintenance/ Quality Assurance Testing

• Changed Visual Basic Programs running in United States and Canada to handle data from United Kingdom Offices.

• Tested all programs changes and notified developers when programs have been thoroughly tested for installation.

Feature Films for Families Murray, Utah Contract 11/03-02/04

Database Specialist

• Tested integrity of customer data and functionality of software. Make Correction in customer accounts and reported problems to developers.

GlobalTek SLC, Utah 01/01 – 09-03

Systems Analyst / Trainer

• Created business requirement documents, designed, coded and documented software.

• Performed extensive unit, function, manual, regression and parallel testing on systems features.

• Trained users in the use of the programs.

Modus Media International Lindon, Utah

02/00-05/01

Systems Analyst / Developer Team Lead

• Assigned in the design and programming of Supply Chain Management applications which included several front-office and back-office applications related to Distribution, Shipping, Invoicing, Sales, Call Center, etc.

• Migrated back office applications ERP system called IFS.

• Performed code reviews to assure quality in coding practices.

Feature Films for Families Murray, Utah 11/93-02/00

Data Processing /Programmer Analyst

• Maintained, designed, unit tested and debugged several applications related to call center, theater presentations, invoices, credit cards, debits, data entry and sales posting applications.

Investments-Industrial Bank of Venezuela Caracas, Venezuela 02/88 -07/93

MIS Manager Created MIS department and designed all programs needed for all departments.

AgroSeguros Caracas, Venezuela 08/87 -02/88

Programmer Analyst Programmed a Agricultural Insurance information system to manage customers insurance policies.

TECHNICAL SKILLS:

• Strong experience with AGILE Software Development.

• Experience in manual, automated, functional, system,regression, parallel, volume, stress, usability, performance, unit, acceptance, black-box, white-box testing.

• Programming skills in Visual Basic 6.0, C, VB Script, PL/SQL Developer, Clarion for Windows 5.5, HTML.

• Experience in testing Microsoft development environment using C#, C++, and .NET framework.

• Strong experience testing Databases M.S. SQL 2000, 2005, 2008 Oracle 8, 9

• Strong experience using VMWARE and bug tracking tools.

• Excellent experience testing windows based apps.

• Good experience testing web-based applications.

• Experience with Internationalization and Localization testing

• Excellent experience with several Microsoft Windows clients and Servers.

• Some Linux and Machintosh experience.

• Some test automation experience.

• Understanding of networking technologies.

EDUCATION

B.S Computer Science Lisandro Alvarado University, Venezuela 3.7/4.0 GPA Top 4 1987

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