RAFAEL J. RODRÍGUEZ
***** ** **** ****** 863-***-****
Miami, FL 33167 ********@***.***
CAREER SUMMARY
· 20+ years of experience in the Banking, Consumer Finance and Retail industries
· Expertise in Customer Service, Data Entry, Spreadsheets, Reports and Accounts Payable
· Additional skills in Computers, Software and Hardware
· Proficient computer skills with internet research, Windows, Microsoft Word and Excel, 10 key entry and Computer Operator
· Equipment: Fax machine, copier, printer, PC and wireless router
EMPLOYMENT
FEDEX FREIGHT SYSTEM, Lakeland, Florida 2008 - 2009
Accounts Payable Representative I
· Keyed invoices from vendors for payment into computer system.
· Keyed expense reports from company employees for reimbursement.
·Assisted in the contractor department when necessary for payment of freight
invoices.
SEMPERIAN, INC., Lakeland, Florida 2002 - 2007
Data Entry Associate
· Assigned to the Puerto Rico GMAC accounts follow-up team to ensure prompt delivery and accurate information on titles.
· Research incoming documents and distribute them accordingly.
· Perform data entry of departmental check requests into computer system.
PUBLIX SUPERMARKETS, INC., Lakeland, Florida 2000 - 2002
Accounting Clerk III
· Handled Accounts Payable, processed and approved store invoices, conducted quarterly analysis, filed invoices, and customer service.
HUNTINGTON NATIONAL BANK, Lakeland, Florida 2000 - 2002
Process Assistant
· Made corrections and key entry.
· Proof operator and encoded all bank documents.
CITY NATIONAL BANK OF FLORIDA, Miami, Florida 1991 - 2000
Sorter Operator Supervisor
· Delegated and prioritized the workflow.
· Supervised a mail room staff of 2 employees.
· Amount key, repair and balanced all daily work.
· Maintained all operational equipment.
· Performed all daily reports and backup of system.
· Solely responsible for end-of-month statement processing and printing.
· Distributed daily reports to all bank personnel.
· Captured and power encoded daily work from branches and clearing houses.
ACCOMPLISHMENTS
· Initially hired as Sorter Operator and was promoted to Sorter Operator Supervisor within 1 year
· Given the responsibility of learning the check imaging software and later trained staff to use software for balancing daily bank accounts
· Supervised up to 10 employees
· Upgraded check imaging system to meet Y2K specifications
· Created technical users manual for computer room staff
· Streamlined procedures in Mail Room department