Customer Service Sales

Daniel Raymond Shea

***** ********** *****

1-727-***-**** (h)

1-727-***-**** (c)

Largo, Florida 33773

******.*******.****@*****.***

Profile

Successful and results-driven sales professional with demonstrated ability to close sales. Adept at building relationships with customers and maintaining high levels of customer service throughout the sale. Demonstrated proficiency at training other associates and implementing successful training and sales programs.

Experience

National Magazine Exchange

Largo, Florida

Outbound Sales Associate

August 2005-current

Highest yearly sales in department, four years running

Close rate double the department average for four years running

Created rapport with customers

Awarded employee of the month for 7 months in a calendar year

Developed an additional customer service training module, used in training new associates

Averaged 20 hours of work per week over the department average

Papa John's Pizza

City, State

Assistant Manager

Increased sales through establishment of a business-to-business cold calling program

Successfully trained 10 new associates

Education

California State University, Fullerton, California

Business Marketing

University of Phoenix

Business Marketing , graduation September 2011

Relevant coursework includes: Project Management, as well as Sales and Marketing coursework.

Qualifications

Proficient in sales, and written and oral communication

Skilled in Microsoft Office - demonstrated ability to learn new applications quickly

Proficient in public speaking and presentations.

8+ years of experience in sales

References

Available upon request.

Contact this candidate