Clerical Positions/ Medical Secretaries

Dayana Cardenas Marrero

***** ** ** **

Miramar, Florida 33029

Cell 786-***-****

********@*****.***

Clerical Positions/ Medical Secretaries

Profile

Performs diverse clerical duties and strongly supports activities requiring knowledge of office systems and procedures. Capable to operate equipment such as photocopiers and scanners, voice mail systems and personal computers. Answers telephones, direct calls, and take messages. Maintains and update files, computer records or any other type of forms. Completes work schedules, manages calendars and arrange appointments.

Communicates with customers and other persons to answer questions, takes orders and deal with complaints.

Experienced in working in multicultural environments, strong team player and problem solver able to work with very little supervision. Able to prioritize and meet deadlines maintaining high quality levels.

Bilingual English-Spanish.

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Education

Associates in Science Degree, Diagnostic Medical Sonographer Technology (DMST)

Internship Experience (800 hours).

Florida National College, Hialeah, Florida 2008-2011

Victoria del Uvero (GED Diploma), Havana, Cuba 1998-2001

Relevant courses :

CPR, OSHA, and HIV seminars

Key Skills

An active listener who is always looking for ways to help people. Experienced in identifying problems quickly and looking for solutions, always working with very high quality standards. Expert in conveying information effectively and aware of other’s reactions in order to understand their needs.

Customer Service, Office Reports, Front-Desk Reception, Administrative Support Activities.

Experience

Administrative Assistant, August 2008 to today

Allied Health Division, Florida National College

References available upon requests.

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