Administrative Assistant Customer Service

KIMBERLY A. DEVEAUX ************@*****.***

** *** ****** 603-***-**** (cell)

Nashua, NH 03062 603-***-**** (home)

PROFILE

Executive Administrative Assistant with demonstrated organization, customer service, communication and

office skills. Motivated, personable business professional with a successful track record of administrative

excellence.

EXPERIENCE

MIT LINCOLN LABORATORY, Lexington, MA

Administrative Staff/Personnel Security Manager/Security 6/05 - 11/11

Worked within a Sensitive Compartmented Information Facility (SCIF) to provide daily administrative

support to Special Security Management and Security Administrators and their assigned Laboratory

programs in a dynamic work environment. This position required a Department of Defense Top Secret

security clearance for which I am still eligible.

• Knowledge of PCs and associated business software such as MS Excel, PowerPoint, Word and

Outlook

• Daily interaction with sponsors/customers

• Duties included composing and typing correspondence; prepared, edited and proofread reports;

performed and tracked required training; created databases, maintenance and metrics; provided

assistance with the creation of briefings and debriefings

• Conference Coordinator for conferences which involved verifying clearances, visitor and badge

control

• Set up and coordinated meetings, including clearance and access verifications, access control,

escorting visitors

• Schedule, administration, dissemination and tracking of the Annual Security briefing for over 1100

indoctrinated employees

• Lead Polygraph Program: Coordinated with sponsors and staff to support polygraph examinations

• Excellent verbal and written communication skills

• Ability to prioritize, organize and multi-task

• Ability to work successfully in fast-paced team and individual environments to meet essential

deadlines

Aerospace Division Administrative Assistant, Division Secretary 03/86 – 06/05

Worked directly with the Division Head to support the daily functions of the Aerospace Division. Also

supported the Divisions Associate Heads, Senior Staff and Business Manager.

• Managed a complex calendar that included internal and external meetings using MS Outlook

• Coordinated complex and frequent travel arrangements; I was the main point of contact when the

Division Head was out of the office

• Assisted with highly-confidential information

• Coordinated with all the Group Leaders within the Division for monthly, quarterly and annual

report inputs

• Daily interaction with Government Sponsors on behalf of the Division Head

• Daily interaction with the Director’s Office, even substituting when another Administrative

Assistant was required

• Typed handwritten memos and internal and external Division letters and then distributed

correspondence both electronically and physically

• Prepared PowerPoint presentations for internal and external meetings

• Database maintenance and metrics

• Provided assistance for Conferences such as the annual BioDefense and Space Control

Conferences including pre-registration, confirming clearances, food ordering, and day-off support

• Answered telephones, distributed mail, ordered supplies

• Was the Team Lead for the 25 Group Secretaries within the Division, providing scheduling,

coverage and assistance as needed

Contact this candidate