Receptionist

Tristan Santos

Phone: 703-***-****

***** ******* **. ***. *** E-mail: ***********@*****.***.**

Burke, VA 22015

Career Overview

- Skilled and dedicated Secretary/Receptionist with 4+ years experience planning and supporting daily operational office functions.

- Highly focused, adaptive, and flexible to any office environment.

Skill Highlights

- Excellent communication skills

- Fluent in English, Tagalog, conversational Japanese

- Types 50 WPM

- Critical Thinking

- Highly organized with superior attention to detail

- Extensive experience with travel booking and heavy scheduling

- Proficient in Microsoft Office software

Core Accomplishments

Customer Service

Administration

Data Entry

Professional Experience

Jan. 2009 - March 2011 J.S. United Co., Ltd. Bangkok, Thailand

Secretary

- Provided high-level secretarial support to Managing Directors of a leading import/export furniture company in Thailand.

- Demonstrated excellent customer service through the use of; good judgment, organizing abilities, and inventiveness.

- Performed independent work.

- Arranged international bookings for Managing Directors.

May 2007 - Dec. 2008 Sarasas Pittaya School Bangkok, Thailand

Kindergarten English Teacher

- Facilitated Interactive activities to help children learn.

- Played key role in understanding the students' emotional and academic needs.

- Successfully applied different teaching strategies to convey cultural differences by being resourceful, tolerant, trustworthy, and organized.

Sept. 2003 - Sept. 2006 Shangri-La Hotel Tokushima, Japan Receptionist

Aug. 2002 - Sept. 2003 Pegasus (KTV) Quezon City, Philippines Front Office Personnel

Sept. 2001 - March 2002 Machida Restaurant/club Tokyo, Japan Receptionist

July 2000 - Aug. 2001 Heartbeat (KTV) Quezon City, Philippines Front Office Personnel - Effectively served as Receptionist in different kinds of companies. - Directed all visitors to their destinations, sorted mail, answered incoming calls on multi-line telephones, performed data entry, and other miscellaneous office tasks.

Oct. 1999 - May 2000 Smart Communications Quezon City, Philippines

Customer Care Officer

- Oversaw a wide variety of customer care functions in support of company leadership to provide worldwide wireless services.

- Developed rapport with customers, had knowledge of account ownership, was timely with correspondence, and conducted problem resolution.

1999

New Era University Quezon City Philippines

AB Mass Communications, Bachelor of Arts and Sciences

Continued Education:

2011

Northern Virginia Community College (NVCC) Springfield, VA

Medical Terminology for the Allied Health Professional

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