Customer Service High School

Lanyia J. Patton **** W. **nd Street Chicago, Ill 60620

773-***-**** Objective: To secure a position with a well

established organization that will enable me to use my strong

organizational skills, customer service skills, and advance with your

company. Education: 2006-2009 Kenwood Academy Chicago, IL

Courses include-A.P U.S Government, World Literature, Afro-

American Literature, and Piano 2. High school diploma 2009, GPA 2.8

Volunteer Experience: Boys and Girls Club of Saginaw, MI

Mikva Challenge. Campaigned for presidential candidates in swing

states. Employment History: Crew Member, July 2008-

December 2008 McDonald’s Restaurant-11421 S. Halsted, Chicago,

Ill Cashier and Order taker Provided high quality customer service

Cooked and packaged quality food for guest in a high volume

environment. Intern, June 2009-August 2009 Mikva Challenge

Summer Government Leadership Institute Alderman Latasha

Thomas 17th Ward Office- 7811 S. Racine Ave, Chicago, IL Used

computers and computer systems to program, write software,

set up functions, enter data, or process information. Performing

day-to-day administrative tasks such as maintaining information

files and processing paperwork. Which included compiling, coding,

categorizing, calculating, tabulating, and verifying information or

data. Maintain and update filing, inventory, mailing, and database

systems, either manually or using a computer Operate office

machines, such as photocopiers and scanners, facsimile machines,

voice mail systems and personal computers. Communicate with

customers, employees, and other individuals to answer questions,

disseminate or explain information, take orders and address

complaints. Answer telephones, direct calls and take messages.

Skills Summary: Proficient with Microsoft Word, Excel,

PowerPoint, and Internet. Reference: Available upon request

Contact this candidate