Engineer Years Experience

Abdul Salafi P.K.

Mob:050-*******

E-Mail:***********@*****.***

Dubai, United Arab Emirates

Professional Details

Result Oriented IT Professional who is creative in identifying and designing effective solutions to meet current needs and future expansions of business with 6+ years experience in the industry. Areas of Expertise,

•System/Network management •Server/LAN/WAN/Management

•Network Security •Technical/User Support

•Directory Tree Design & maintenance •System/Computer LAB Design

•Hardware /Software Trouble Shooting •Network Analysis & Administration

Work Experience

•Technical Support Engineer (23-NOV-2006 to till date)

EAGLE NEST GENERAL TRADING LLC. Dubai , UAE

Job Profile:

Provided onsite support on Windows 7 professional /Windows vista/Windows XP/2000 Professional desktops and Windows 2008,2003,2000 Network environment. Troubleshoot network printing issues and problems with Hewlett Packard Printers. LAN/WAN and Server administration for Windows 2008 Server and Windows 2003 Server.

Desktop & laptop support for Windows7 Professional, Windows XP Professional, Windows VISTA,

Monitoring Security Logos, for Windows 2003/2008 Servers.

Managing Software, Hardware updates and Maintenance of PCs.

Hardware and Network Trouble Shooting. Testing and Trouble Shooting of Different Peripherals including Printer, Scanner, Modem, Etc…

Installation & configuration of BROADBAND ,ADSL ROUTERS

Installation of ONT, Migration,Termination, fiber troubleshooting etc …

Managing File Server and Print Server.

Internal design and implementation of Wireless LANs using Cisco Linksys Access Points and LAN Cards.

Personal Computers / Laptops: HP/IBM/Dell

Servers: HP (ML 110, ML 350, ML 370, DL380), Dell & IBM

• Technician support engineer (2 years )

CACHET COMPUTERS

Job Profile:

Desktop support for Windows XP Professional, Windows 2000 Professional

Designing company-wide backup using Windows Backup.

Installing Spam and Virus Filter using various Anti-Virus Solutions (Symantec, McAfee etc.).

Assembling desktop pc’s

Troubleshooting desktop’s, laptop’s, printer’s in a network environment

Personal Computers / Laptops: HP/IBM/Dell/Toshiba etc …

Other Skills – Demonstrated Skills in problem analysis and user relations. Experienced in a technical administrative role, supporting multi-customer networks. Ability to organize projects and make independent decisions. Translate business and user needs into proper system requirements and specifications.

Educational Credentials

Passed Higher secondary education from board of higher secondary education, kerala, India

Passed secondary education from board of secondary education, kerala, India

Technical Qualifications

Advance Diploma in Computer Hardware and Networking.

Diploma in Office Automation.

Technical Skill Set

MS Windows Server2008/MS SBS 2008,TCP/IP.

Windows 2003 Server ,Windows XP, Microsoft Windows 2008Server

Microsoft Office plus 2010, Microsoft Office2007, Microsoft Office2003

Symantec Enterprise/Endpoint Protection & McAfee/NODE32

Personal Information

Sex - Male

Date of Birth - 23rd April 1982

Nationality - India

Marital status - Married

Languages known - English, Hindi, Malayalam

Passport number - J5968006

Place of issue - DUBAI

Date of expiry - 01/05/2021

Visa Status - Employment (transferable)

Driving License - Light Motor driving license ( Issued from Dubai, U.A.E)

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