Customer Service High School

LONI LAMBETH

**** ***** ***** ****

Carrollton, TX 75007 ***********@*******.*** Cell 214-***-****

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Professional Summary

Experienced and versatile associate with an established track record in student education, specialty event planning, coordination and exceptional customer service. Qualified in creatively enhancing and elevating customer service levels through mature and professional presentations.

Professional Experience

Leander ISD Vista Ridge High School, Cedar Park, TX 08/10 – 06/11

High School Teacher

• Family and Consumer Science Teacher grades 9-12.

• Curriculum included Principles of Human Services, Interpersonal Studies, Interior Design, and Counseling and Mental Health.

Lewisville Independent School District, Lewisville, TX 10/08 – 06/10

Elementary and High School Education

Substitute and Full Time Student Teacher

• Grades Pre-K – 12.

• Student teaching focus on grades 7-8 in Family and Consumer Sciences.

Ducky-Bob’s Event Specialists Carrollton, TX 08/06 – 08/08

Events Specialists and Classic Party Rentals

Event Rental Internet Sales and Marketing

• Collaborated with clients to create the optimal layout, design, and execution plan for each desired event.

• Designed website presentation of Ducky-Bob’s products and services. Received and responded to customer internet product and pricing inquiries and addressed account status.

• Designed and maintained web site product database used to introduce product lines to venues throughout the Southern and Central USA.

• Produced themes, designs and layouts for employee appreciation events such as holiday meals, award banquets, and employee reward days.

• Revised and improved marketing collateral for use throughout Texas and the Southern US.

• Grossed $436K in personal sales in 2007.

• Inventoried and procured office supplies for marketing and office staff.

Market One Dallas, TX 03/06 - 05/06

Event Promotions for Spirit and Wine Industry

Event Promotions Manager

• Scheduled and managed staffing of 50-100 promotional events per weekend.

• Conducted weekly new hire orientation meetings with prospective consultants.

• Managed and maintained consultant database integrity.

Old Glory Ranch Wimberley, TX 07/05 – 08/05

A Texas Hill Country Wedding Venue and Special Event Facility

College Intern for Event Venues

• Created event themes, designs and layouts for future clients.

• Composed and maintained event correspondence to current and potential clients.

• Organized and created informational brochures promoting services offered at Old Glory Ranch.

Kali-Kate Ranch Buda, TX 02/05 – 10/05

A Wedding Venue and Special Event Facility

Event Venue Staff

• Performed support activities at client events including set-up, food and drink service, and post event clean-up.

Castle Hills Golf Club Lewisville, TX 12/99 – 08/02

Championship Golf Course, Restaurant, Wedding and Corporate Event Center

Event and Golf Staff

• Performed event set-up, food and client service during event, and post clean-up for weddings, receptions, corporate parties, golf tournaments, and holiday events.

• Maintained and restocked the club snack bar and prepared food and beverages for customers.

• Delivered food and beverage orders to guests at various locations on the golf course via the beverage golf cart.

Education

Texas State University, Bachelor of Science, Family & Consumer Sciences and Business Administration, 12/05.

Relevant Coursework in Consumerism, Marketing, Management, Interior Design, Accounting,

Fashion Merchandising, Nutrition, Child and Family Development, Financial Counseling & Planning, Business & Consumer Law, Resource Management.

Collin County Community College, Associate of Arts, General Studies, 12/03.

Academic Achievements

• Cum Laude Graduate, 12/03

• Dean’s List, 2002-2003

• President’s List, 2002-2003

Leadership and Community Service

Family & Consumer Science Association, 1/05 – 12/05

Communications and Event Planner

•Assisted planning, delivering and process management of community events, such as holiday decorating, appreciation lunches for alumni, association fundraisers.

•Assisted with designing outreach programs with children and the elderly.

Phi Theta Kappa, International Honor Society 8/02 – 8/03

Communications Secretary

•Assisted planning and managing community events, such as Breakfast with the President for honored students and the annual Dr. Martin Luther King Parade.

•Attended major conventions, promoted the organization, and recruited new members.

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