Project Manager Management

Indira Hiremath

Ph: 678-***-****

*********@*****.***

Public profile: http://www.linkedin.com/in/indirahiremath

PROFESSIONAL SUMMARY:

An accomplished Program/Project Manager with over 15 years of IT and business management experience. Have worked in India, Singapore, Europe and USA and have excellent exposure in global IT operations and business needs. I utilize various technologies to drive & deliver solutions that support scalability and profitability across an organization. I have engineered strategic solutions for software/hardware technology programs and services with excellent customer satisfaction.

KEY AREAS:

• Project Management and Seamless delivery of IT capabilities across multiple geographies.

• Process Improvements and Best Practices.

• Enterprise Technology, Change Management.

• Strategic Planning & Vendor Governance.

DOMAIN EXPOSURE:

Retail, Finance, Telecommunication, Automobile (OnStar), Web technologies, Ecommerce, Air transport communication, Smart card, Embedded technology.

RESPONSIBILITIES:

• Plan, direct and monitor program collateral budget up to $10M. Serve as primary customer contact for program information. Support management for portfolio& program definition, budgeting and road mapping.

• Lead internal & international program teams in developmental efforts. Promote continuous improvement by conducting, documenting, and communicating lessons learned. Prepare and conduct informal and formal presentations.

• Mentor project managers on PM Core Competencies. Influence departmental procedures and objectives.

• Manage all aspects of project management and project lifecycles by effectively initiating, planning, scheduling, controlling, and bringing to closure multiple large, high profiles, high priority projects.

• Determine, monitor, and review all project economics, including costs, operational budgets, staffing requirements, resources, and risk.

• Provide leadership, direction and integrate activities with other departments to ensure successful implementation and support.

• Monitor and report on the status of project efforts (including weekly time reporting, monthly resource forecasting, monthly executive reporting, issue management and risk prevention/mitigation) and communicating with stakeholders at various levels.

• Ensure the project remains focused on key objectives and goals and comply with established methodologies. Develop and manage project expectations ensuring all applicable functional areas are engaged on the project.

• Ensure the team creates and maintains an effort-driven project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, task dependencies, and critical paths.

PROFESSIONAL EXPERIENCE

Project Manager Feb 2010- Till date

Wal-Mart Inc., Bentonville, AR (Supply chain, Finance & DOT Compliance)

Projects:

• Department of Transportation program- Hazardous material & waste management and transportation in compliance with State & federal rules &regulations.

• Finance compliance - Anti money laundering, License management, BIDW.

Technology Project Manager (Consultant) Jan 2009- Nov 2009

Bank of America, Eau Claire, WI (Enterprise Technology & development)

Projects:

• Merrill Lynch transition and acquisition projects, implementation across the Corporate Investments Group and the Corporate Treasury.

• PCI, DSS, Compliance.

Project Manager (Consultant) Jan 2008- Nov 2008

SITA, Atlanta, GA. (Air Transport communication and IT Services),

Project:

• SITA TEX Servers- Switching host for Airline communication.

• LMA –System & application management, monitoring.

Project Manager (Consultant) March 2007- Nov 2007

Onstar, General Motors, Detroit, MI (Automobile Industry)

Project:

• OnStar - Re-engineering, new features and Customizations: Onstar Automotive navigation system (GPS/GIS), remote diagnostics, emergency warning system, automatic driving assistance systems, integrated hands-free cell phones.

Sr Project Manager April 2006- Dec 2006

BLUE Interactive Marketing Inc. Palo Alto, CA & Singapore. (Ecommerce, Interactive marketing, CRM)

Projects:

• HP Asia Pacific, CRM Ops account. Support, manage and organize HP worldwide customer database/data warehouse.

• “Blue Rapport” CRM application enhancement, customization, campaign support, IHG eLearning management system, Document management system and Priority intensive applications.

• LDS (Lead distribution management, CRM) for Polycom.

Program Manager (R&D) July 2005 -April 2006

Bubble Motion Inc. Palo Alto, CA & Singapore (Bubble TALK)

Projects:

• Design and implement BUBBLE TALK software/hardware solution. Customization of user Interface for customer services, billing systems integration, System architecture for Telco GSM carriers such as M1, Singapore DIGI & Airtel, Malaysia, CSL Hong Kong, Indosat, Indonesia.

Technical Manager July 2004 -July 2005

Crestfounder, Singapore

(Smart card solutions/ services, (GSM, CDMA), Telecom Systems, Solutions and services)

Project:

• GSM Proprietary operating system development (GSM standards) for smart card (Emyson chip) in Compliant with ETSI (GSM).

Project Lead/ Software Manager Jan 2000- June 2004

Gemplus Technologies. France, Singapore

(Smart card Systems/solutions (GSM, CDMA), Telecom Systems, Solutions and services)

Projects:

• Applet development. (Prepaid, Postpaid cards). Cell broadcast, for Star hub, Singapore, WIB Browser development and validation, Multi-subscription filter development customized for India, China and Hong Kong regions, Mobile banking for dual slot mobile phones.

• Operating system and Application development for NTT DoCoMo for USIM, (W-CDMA). Applications for SMS with cryptography (encryption and decryption) of data (Des.3Des, MAC, PKI).

EDUCATION

Master of Engineering, Karnatak University, India. 1994

Bachelor of Engineering, Mysore University, India. 1988

Advance Diploma in Embedded system and Application (ADESA), IOIX Logica Singapore.2004.

Project management training, Lewis Institute of Management, Singapore (PMI affiliated).2003

Certified SCRUM Master.

PM PRINCIPLES, TOOLS, METHODS:

PM Tools: MS Office suite 2007, Version One (SCRUM tool), UML, Clarity, open workbench.

PM Methods: Waterfall, Six Sigma (DMAIC), Agile (SCRUM), RUP.

PM Principle, Processes & Practices: PMI, PMBOK,CPM, Earned Value management, PMLC, SDLC, Ariba, SAP.

TECHNICAL SKILLS:

Technology: Web technology, Ecommerce, Telecommunication, Automobile, Air transport communication, Embedded technology, Smart card, (3G, GSM, GPS, CDMA, UMTS, VOIP (SIP), SNMP, TCP/IP), Mobile banking, card security, cryptography, Infrastructure etc. Air transport Communication (X.25 Protocol, Pocket Message switching), RRRT (Rational rose for real time) Data warehouse, Business Intelligence.

Compliance: PCI, DOT, ETSI, AML, 3GPP.

Operating Systems: UNIX, Linux (Red Hat enterprise), Sun-Solaris-8.0, Windows, AIX 6.1.

Database: Oracle 10i, SQL, MySQL, Window server, DB2.

Languages/frameworks: .Net, C, C++, JAVA, J2EE, J2ME, Servlets, PL/SQL, HTML, FLASH, XML, JSF, Java Script, UNIX Shell, (Socket programming, Multi-Threading shell scripting), Networking (LAN/WAN, IPC, Socket, TCP/IP). Object oriented design and development, Client/ server (3 tiers).

Configuration, Build & Repository tools: Subversion, Team forge, PVCS.

Hardware platforms: : IBM Pseries, Xseries, Oracle RAC, HS21, Blade servers, NetApp, SAN Storage, NMS systems, RAID, SAN, (Clusters, HA)Teradata.

ISO certification: ISO 9001:2000 standard development process requirements, CMMI level 4.

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