Senior Technical Analyst

Ivan Gaitan, B.Sc.

**** ****** ***** ***. ** - Calgary, Alberta, Canada T3H 5L3 - *******@***.*** - 403-***-****

CREDENTIALS: Bachelor of Science (B.Sc.) Computer Engineer - 1985

Universidad Piloto de Colombia Bogota, Colombia

GPA: 4.0 (of possible highest 5.0)

Publication: Design and Development of Database to Assist Management Decision-Making – “An Information System to Support Eradication of Malaria”

Fluent in English and Spanish.

EXPERIENCE:

2005/04 - 2009/07 Senior Technical Analyst iSeries DOG STAR SYSTEMS

Calgary, Alberta, Canada

· Responsible for all system administration duties including installation, maintenance, configuration and integrity of all hardware and software for the iSeries, Power 6 (more that 20 between systems and partitions), also ensuring those jobs are completed accurately and in a timely manner.

· Data Centre Administrator

. LPAR Management and Configuration.

· Build, implementation, testing, configuration, administration and troubleshooting on WebSphere Application Server V6.0, V6.1 for i5/OS.

· Installation, configuration, administration and troubleshooting on WebSphere Processor Server Administrator (WPS) V6.1 and WebSphere Enterprise Service Bus (ESB – V6.1.2), using deployment environment enhancement for i5/OS.

· Deployment of applications on WebSphere application Server and WebSphere Processor Server, configuration gold topology for i5/OS.

· Installation, configuration and implementation of Enterprise Service Bus (ESB)

· Installation, configuration, administration and troubleshooting of IBM Web Query for i.

· Installation, setup, administration and troubleshooting of IBM Director Console V5.20.

· Optimises operations and procedures.

· Must ensure that operations documentation is developed and maintained.

· Automate operations processes to increase productivity and overall improvements in costs.

· Must ensure proper backups and off-site storage procedures are developed and followed.

· Responsible for systems and software security including the implementation and maintenance of security policies and procedures.

· Effectively implement and maintain all OS/400 operating system software and associated utilities ensuring that the system software is kept current.

· Provide efficient, high quality technical support services to ensure timely response to queries, resolution of problems, and reporting of issues related to the systems error codes.

· Responsible for capacity planning and performance management. Manages system growth and makes recommendations on system upgrades.

· Provide on-call support on a 24/7 schedule.

· Plans and co-ordinates hardware installs and upgrades. Must ensure that these upgrades are implemented in such a fashion that the normal production environment is not adversely affected.

· Effectively test and recommend use of new software available.

· Create procedures for security on all systems.

· Responsible for the development and on-going maintenance and testing of the Disaster Recovery procedures.

2000/02 - 2005/03 AS/400 Systems Administrator PALLISER FURNITURE LTD.

Winnipeg, Manitoba, Canada

· Was responsible for the operations of the three (3) AS/400 processing environments, ensuring those jobs completed accurately and in a timely manner.

· Administration Database

· Made sure that operations documentation was developed and maintained.

· Design and implementation of Data Base - Design complex information capture, storage, and retrieval systems using DB2/400 relational database.

· Automated operations processes to increase productivity and overall improvements in costs.

· Was responsible for systems and software security, including the implementation and maintenance of security policies and procedures.

· Effectively implemented and maintained all OS/400 operating system software and associated utilities, ensuring that the system software was kept current.

· Provided efficient, high quality technical support services and resolution of problems.

· Data Centre Administrator

· Participated in the execution of the Palliser MIS Disaster Recovery plan, in the event of a disaster.

· Interacted with Application Development to work on improvements to production jobs.

· Developed and maintained AS/400 operational and support procedures.

· Maintained knowledge of new computing technologies and evaluated applicability to the company.

· Maintained a good working relationship with all vendors and suppliers.

· Created procedures for security on the AS/400.

1998/03 - 2000/01 Programmer SOBEYS WEST

Winnipeg, Manitoba, Canada

· Developed code in CL and RPG.

· Was responsible for the operations of the AS/400 processing environment, ensuring those jobs were completed accurately and in a timely manner.

· Made sure that operations documentation was developed and maintained.

· Provided efficient, high quality technical support services, to ensure timely response to queries, resolution of problems, and reporting of issues related to the system error codes.

· Effectively tested and recommended use of new software available.

1990/08 - 1997/11 Various Positions LLOYDS BANK

Bogota, Colombia

· Administration Database.

· Provided efficient, high quality technical support services and resolution of problems.

· Data Centre Administrator.

· Was responsible for the operations of the fourteen (14) AS/400 processing environments, ensuring those jobs were completed accurately and in a timely manner.

· Coordinated the development and implementation of database, for the Lloyds Bank headquarters, in Colombia.

· Was responsible for systems and software security, including the implementation and maintenance of security policies and procedures.

· Assisted users company-wide in database and network tutorials that helped to bring more that 1,500 users to the new database and the network. Was liaison between the IT department and upper levels of management, to coordinate proportional growth of the database and network.

· Effectively implemented and maintained all OS/400 operating system software and associated utilities, ensuring that the system software was kept current.

· Provided efficient, high quality technical support services.

· Participated in the execution of the MIS Disaster Recovery plan, in the event of a disaster.

· Maintained knowledge of new computing technologies and evaluated applicability to the company.

CONTINUING EDUCATION:

· IBM Certified Specialist - System i Technical Solutions - Implementation (including i5/OS V5R4) – 2007

· ITSO IBM WebSphere V6.1: Performance, Scalability and High Availability Concepts – 2008

· IBM WebSphere Application Server V6.0 Administration on System I – 2006

· WebSphere Portal V6 Administration and Deployment – 2007

· ISeries BRMS Workshop – 2006

· Advanced Novell - 1999

· Administering Novel Netware 5.0 – 1999

· Administering a Novell Network - 1999

· Client Access/ for windows –1997

· Client Server Applications – 1996

· Internet on AS/400 – 1996

· Migration to V3R1 – 1996

· AS/400 Communications – 1994

· DDM on AS/400 – 1993

· Structure / Customize OS/400 – 1993

· AS/400 System Administrator – 1993

· Communications Peer to Peer – 1993

· AS/400 Advance Operation – 1993

· Security Administration OS/400 – 1991

· Project Manager – 1991

· Programming on CL – 1990

· Data Base Design and Coding – 1989

· AS/400 Performa & Capacity Planning – 1989

REFERENCES

REFERENCES AVAILABLE UPON REQUEST

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