Office Administration/Customer Service

*** **** ** · MERCED, CA · *****

209-***-**** · *******@***.***

CYNTHIA A. HERNANDEZ

OBJECTIVE

To obtain a position that will utilize and expand my experience and knowledge to further achievement within the workforce.

QUALIFICATIONS

Microsoft Office- Excel, Word, PowerPoint, Outlook.

General Office Duties, Customer Service, Self Starter, Ability to Work Well with Others Internally/Externally, Positive Team Player

EMPLOYMENT

[August 2002 - September 2009]

Sky King Airlines Atwater, CA

Maintenance Records

Data Entry, General Office Duties, Multi-Line Phone System, Updated and Maintained Aircraft Records both in a Computerized System and Hard Copy Files, Monitored Time Sensitive Aircraft Components and Inspections, Prepared Reports for Management as well as the FAA. Reported Directly to the Director of Quality Control, Vice President of Safety, and the Federal Aviation Administration

[November 1997 - July 2002]

GM Nameplate San Jose, CA

Assistant Account Manager

Data Entry, General Office Duties, Multi-Line Phone System, Scheduled Production Runs, Prepared Quotes, Customer Service, Supported Inside/Outside Sales Team for Company Divisions Located Throughout the US and Parts of the World

EDUCATION

[2004 - 2009] University of Phoenix Online Campus

Human Services Program Student

Graduated - BS Human Services

REFERENCES

References Available upon Request.

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