QA ANALYST

QA ANALYST/BUSINESS ANALYST

SUMMARY:

• * + years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Web based and Client/Server applications.

• Strong hands on experience in Manual testing and Automated testing using Quality center and QuickTest Pro.

• Developed test plans, test cases and test scripts manually and using automation tools like Quick Test Pro, TestDirector.

• Experience in Design and Develop Test plans, Test cases, Test scenarios, Test reports, performing Black Box testing, Regression testing, Integration testing, Performance, Load, Stress testing, Functional testing, System testing, Smoke testing and User Acceptance testing. Testing experience in Client/Server and Web environment. Used extensively SQL, PL/SQL, VBScript, TSL, HTML, Mercury Suite, Java based Technologies. Good Analytical skills coupled with excellent problem solving skills.

• Proficient in the complete Software Development Life Cycle, Business Analysis.

• Experience in creating Test Data, Analyzing Defects and interacting with development team to resolve issues.

• Performed analysis, design, implementation, execution, and documentation of business plans, business strategies of an application system.

• Extensively worked with of SQL queries.

• Good interaction with developers, management and team members to coordinate job tasks.

• Strong analytical, interpersonal and communication skills.

• Expertise in training new team members and end users on the application.

EDUCATION:

Bachelor of Engineering in Computer Science from MSRIT,Bangalore,INDIA

CERTIFICATIONS:

Undergone training for Certified Business Analysis Professional certification.

TECHNICAL SKILLS:

Testing Tools Quality Center, Quick Test Professional, Neat

Operating Systems Windows 95/98/NT/2000/XP /Vista

Version Control Visual Source Safe, PVCS and Rational Clear Case

Bug Tracking Quality Center 8.2, Test Director, PVCS Tracker, BMC Remedy, Rational Clear Quest, Bugzilla, Perfect Tracker

Languages TSL, C, C++, COBOL, JAVA, Visual Basic, and VB.Net

Web technologies JSP, ASP, Java Script, VB Script, .NET Framework 3.5/ 2.0/1.1, ADO.NET.

Database MS Access, SQL Server7.0/2000/2005/2008

Office Tools MS Visio and MS Office

EXPERIENCE SUMMARY:

Magellan Health Services(NIA), Rancho Cordova, CA May 2010 – Oct 2010

IT QA Analyst

Web Application: Browser Based Informa, IcoreAuth(BBO)

Windows Application: Informa, Rad MD,Oncology MD

Magellan Health Services (NIA) is a leading speciality health care management organization. It specializes in managing Diagnostic Imaging (like MRA, MRI, Ultrasound etc) and Oncology Drugs. The Company has around 100 Clients and also partnership with government agencies like Medicare and Medicaid.

Responsibilities:

• Worked on Radiology applications BBI, Informa and Rad MD.

• Created auths on BBI for different Client Health Carriers and also performed IVR Testing.

• Processed the auth in Informa depending on different statuses like ICR Approved, MD Approved,

MD Denied, Admin Denied, Clinical Closure, Admin Withdrawn etc and action codes.

• Created auths on Rad MD which is exclusively used for Physicians only.

• Worked on Oncology Application IcoreAuth and Oncology MD.

• Created auths on IcoreAuth and Oncology MD and processed the auth for different Client Health Carriers in IcoreAuth.

• Generated Letters both for Radiology and Oncology.

• Used Neat (in house tool) for Test Scenarios, Use Cases , Test Planning and Execution and writing public notes.

• Interacted with Developers and Project Manager to Identify and resolve technical issues.

• Extensively worked with SQL Scripts for Data Validation and Back End Testing.

• Performed Fuctional Testing, Regression Testing, Sanity Testing , Fax Testing , IVR Testing and other testing as required.

Environment: NEAT, Perfect Tracker, MS Excel, MS word, SQL Server 2005, MS Communicator, MS Outlook

Brainware Solutions LLC, Sacramento, CA March 2009 – April 2010

Sr.QA /Business Analyst

Project: Dreamsinabox

This Project is a membership portal involving self-help and personal growth content. Registration of the site will be a paid membership. Site will contain two membership options, Gold Membership and Platinum Memberships. Gold is the standard, with which users can add their own images & sound etc. In the system we will have some Images loaded under different categories so that users can select it depending on the type of Goal they are setting. In platinum membership they should be able to add an Image & Sound by clicking on a Browse button and selecting from their personal computers.

Responsibilities:

• Gathered the Requirement Documents, Design Specifications in each phase of the application, which involves series of meetings with developers, deployment Engineers and Business Analysts.

• Created detailed Test plan, Test Scenarios and Test cases according to the business requirements.

• Used Rational RequisitePro for Use Cases.

• Performed Sanity, Functional, System and Integration tests during different developmental phases.

• Created Baseline Test Scripts using Quality center; customized and enhanced them according to the requirements.

• Performed Regression testing upon receiving new builds and updated the Scripts accordingly.

• Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.

• Extensively worked on QTP scripts and also created User defined functions and libraries based on the requirements.

• Performed Data mapping tests extensively by using SQL queries.

• Used Test Director for Planning and Execution.

• Performed remote firing of Test sets on different hosts using the Quality Center.

• Interacted with developers and Project Manager to Identify and resolve technical issues.

Environment: Quality Center, BMC Remedy Helpdesk, QTP, MS Excel, MS word, SQL Server

Premier Election Solutions Inc, Roseville, CA June 2007 – March 2009

Sr.QA/Business Analyst

The Project Helios is a Windows application that enables Electronic Voter Registration and Election Management System.

Responsibilities:

• Gathered the Requirement Documents, Design Specifications in each phase of the application, which involves series of meetings with developers, deployment Engineers and Business Analysts.

• Created detailed Test plan, Test Scenarios and Test cases according to the business requirements.

• Performed Sanity, Functional, System and Integration tests during different developmental phases.

• Performed Regression testing upon receiving new builds and updated the Scripts accordingly.

• Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.

• Extensively worked with Manual Testing and created Test Scenarios based on the requirements.

• Performed Data mapping tests extensively by using SQL queries.

• Interacted with developers and Project Manager to Identify and resolve technical issues.

Environment: Manual Testing with (in house tool) , MS Excel, MS Word, SQL Server, MS Visio

Qwest Communications, San Jose, CA April 2004- June 2007

IT QA Tester

Project: Customer Online Billing System

Description:

Customer Online Billing System (COBS) is a Web based application running on Oracle database. It is used to generate the Customer bills based on their billing Cycle date, Retrieve billing history, View transactions of Customer etc., which will be published on internet for on line viewing by the customers. The system also generates the comprehensive reports of revenue generation for each region, market and for each product like Long distance, DIAL/DSL etc., for internal sales planning.

Responsibilities:

• Gathered the Requirement Documents, Design Specifications in each phase of the application, which involves series of meetings with developers, deployment Engineers and Business Analysts.

• Created detailed Test plan, Test Scenarios and Test cases according to the business requirements.

• Used Rational RequisitePro for Use Cases.

• Performed Sanity, Functional, System and Integration tests during different developmental phases.

• Created Baseline Test Scripts using Quality center; customized and enhanced them according to the requirements.

• Performed Regression testing upon receiving new builds and updated the Scripts accordingly.

• Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.

• Extensively worked on QTP scripts and also created User defined functions and libraries based on the requirements.

• Performed Data mapping tests extensively by using SQL queries.

• Used Quality Center for Planning, Execution and Bug Tracking.

• Performed remote firing of Test sets on different hosts using the Quality Center.

• Interacted with developers and Project Manager to Identify and resolve technical issues.

Environment: Quality Center, QTP, Rational RequisitePro, Clear Quest, Java, Excel, word, SQL Server

References provided upon request

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