Sr. Desktop Support
Resume:
Adam L. Kneisler
**** ******** **. ******, ** *8704
****.********@*****.***
EDUCATION
May 2003 Blinn College Bryan, TX
Computer Science / General Studies
May 2002 Willis High School Willis, TX
General Studies / AP Curriculum, Diploma
Studied in A+ and Cisco / Net+ certification courses all four years, as well as enrollment in Advanced Placement courses in general studies.
EXPERIENCE
2006-2008 United Title of Texas Austin, TX
Web Development / Desktop Technician
Developed and maintained company’s intranet site serving over 400 employees, providing web-based solutions for a wide array of industry needs.
Provided remote and local support for end users using such systems as: Active Directory, Citrix, BES, Altiris and HelpStar Ticketing Software
Solely responsible for office rollouts and moves for the Austin division. Duties included: physical network setup, configuration of routers & WAPs, and seamless migration of workstations.
Designed and administered company’s external web applications. Utilizing .NET, JavaScript, and PHP integrating with SQL databases to provide custom solutions to our client’s needs.
2004-2006 Reliant Sales, Inc. Conroe, TX
Network Administrator
Handled day to day IT duties, including hardware and software troubleshooting, ensuring all workstations and servers made daily backups, and keeping all data organized and well kept.
Completely designed and implemented company’s website and e-mail system to best suit their needs.
Installed and configured Windows Server 2003 primary domain controller as well as migrated existing Windows 2000 to 2003.
2003-2004 Competition Computers Conroe, TX
Computer Repair / On-site Network Technician
Provided technical expertise to solve an array of computer issues. Ranging from simple virus and spyware infestations, to installation of new OS’s (Windows and *nix) and rebuilding corrupted windows registry.
Responsible for company’s entire on-site workload. Mainly based on network solutions for business ranging from 20 to 150 end users.
Network solutions would include configuring new nodes (computers, printers, etc.) added to the network, as well as installation and maintenance of servers (both Windows and Linux based).
2002-2003 Circuit City The Woodlands, TX
Computer Sales Representative
Provided customers with technical information on current PC technology, helping them to make an informed decision on their upcoming purchase.
Ensured all customers left the store with an intelligent and un-biased understanding of their newly purchased PC.
1999-2006 Reliant Sales Inc. Conroe, TX
On-call PC Repair / Network Technician
Implemented entire computer network, based on the demands and needs of the company and its users.
Repaired any network or PC related problems ever reported in a quick and timely manner.
Regularly updated and maintained all PC’s and server to ensure both well performing workstations for end users, and highest possible security throughout the network.
SKILLS AND ACTIVITIES
Known programming languages include: VisualBasic, HTML, ASP.net, Javascript, SQL and C++.
Currently involved in multiple web development projects with companies and individuals throughout Texas, providing them custom design, implementation, and hosting.
Proficient typist (average 80 WPM).
Contact this candidate