Manager General

CHARLES EBERHARDT

**** * **** ****** – Phoenix, AZ. 85018

505-***-**** (Cell) - E-mail – **********@****.***

CAREER OBJECTIVE

To utilize my experience, education and skills in General Management for the Hospitality Industry

SPECIALIZED SKILLS

Over 25 years of Hotel/Resort experience

General Manager with over Seventeen years of experience

A true hands-on General Manager that can run all desk shifts

Ability to provide short and long range Forecasting and P & L reports

Opening and converting of all types of full service and limited service hotels.

Operation, training, support and maintenance of hotel computer systems

Adept at accounts payable and receivable, budgeting and inventory control

EDUCATION

Northwood Institute, Midland, MI. 1978 -1980 Associate’s Degree – Hotel & Restaurant Management

EMPLOYMENT EXPERIENCE

04/08 – 10/11 GENERAL MANAGER – Pueblo Lodging LLC.

Holiday Inn & Suites – 4530 Dillon Drive – Pueblo, Colorado

Holiday Inn & Suites – 3130 Santa Fe Trail Dr. Trinidad, Colorado

Opened both of these Full Service Holiday Inn Hotels - 89 & 86 rooms

Responsible for the daily operation of the Hotel, Restaurant and Lounge

Prepared Annual Budgets - Revenue Management and Forecasting Revenue

ADR & Rev Par award winner, Incredible Customer Service. Hands on GM

Leader in Competitive Set in Occupancy, ADR and Rev Par on STAR Report

Strong motivated work philosophy, attention to detail, organized, dedicated and loyal. I lead by example and can Motivate and train Managers and all personnel.

Responsible for all Sales and Marketing of Hotel - Company Retention and

Follow up. Internet prospecting - Group and Outside Sales – Sales Reports

02/07 - 04/08 GENERAL MANAGER – Fine Hospitality Group

Holiday Inn Express – 3450 Cerrillos Rd. Santa Fe, New Mexico

Responsible for the daily operation of hotel – 76 Rooms Limited Service Hotel

Hands on GM ability to run all shifts at the Front Desk Did all Sales & Marketing

04/03 – 12/06 GENERAL MANAGER – Legacy Hospitality

Legacy Hospitality Inc. – Albuquerque, New Mexico

Controller for 4 hotels – Did all the accounts payable, receivable and payroll.

Holiday Inn Hotel & Suites – 5050 Jefferson St. Albuquerque, New Mexico

Opened this Prototype 122 room Full Service Hotel.

Responsible for the overall operation of Hotel, Restaurant and Lounge and over 5,000 sq ft. of Banquet space and a two story Water Slide.

Did all the A/R, A/P, Payroll, Petty Cash, Expenses and Deposits for both the Hotel and Restaurant - Achieved overall Revenue and growth objectives.

Strong Food & Beverage Operation - Food Cost, Labor Cost, POS Experience

Holiday Inn Express & Suites – 2455 Trinity Drive, Los Alamos, NM

Responsible for the daily operation of the hotel 55 rooms

06/02 – 04/03 GENERAL MANAGER

Holiday Inn Express – 6100 Iliff Road NW, Albuquerque, New Mexico

Duties Included: Responsible for the daily operation of the hotel including, hiring and training of all hotel staff, accounts payable & receivable, payroll and scheduling, daily and monthly management reports. I did all my own Sales and Marketing. 110 room limited service hotel.

09/94 – 11/98 GENERAL MANAGER

Best Western Phoenix-Goodyear Inn – 55 N. Litchfield Rd. Goodyear, AZ.

Duties Included: Responsible for the daily operation of hotel including all the accounts payable and receivable, direct bills, payroll and scheduling. I was a very hands-on General Manager. Started Sales department 90 room Full Service Hotel

I did all my own Sales and Marketing, Forecasting, Outside and group sales

OVERVIEW OF EMPLOYMENT HISTORY – OVER 10 + YEARS

08/01 – 06/02 ASSISTANT CONTROLLER

Sheraton Phoenix Airport Hotel – 1600 S. 52nd St., Tempe, Arizona

Responsible for all the A/P & A/R and all the accounting functions for the entire Hotel, 220 room full service hotel.

11/99 – 07/01 GENERAL MANAGER

Sleep Inn – 3025 8th Avenue, Evans, Colorado

Responsible for the daily operation of the hotel

01/99 – 11/99 GENERAL MANAGER

Suburban Lodge – 2221 S. Havana Street, Aurora, Colorado

Opened this 137 room hotel and another 133 room hotel - Daily Operation

08/92 – 08/94 NIGHT AUDIT MANAGER

Radisson Resort Vail – 715 West Lions head circle, Vail, Colorado

Helped change over this hotel and stayed on as night manager. 300 room full service resort hotel with over 17,000 square ft. of banquet space & 3 Restaurants.

08/91 – 08/92 ROOMS DIVISION MANAGER

Best Western McCarran House Inn – 55 E. Nugget Avenue, Sparks, Nevada

Helped change over this 220 room full service hotel – Manager on Duty

07/86 – 07/91 NIGHT AUDIT MANAGER

Carmel Highland Golf & Tennis Resort -1445 Penasquitos Dr San Diego CA

Helped open this 130 room full service resort

Best Western Rancho Bernardo – 1750 W. Bernardo Dr., San Diego, California

Radisson Centennial Hotel, 25000 Centennial Way, Tempe, Arizona

05/84 – 07/86 GENERAL MANAGER

Continental Inn, 750 W. 22nd Street, Tucson, Arizona

Helped open this 90 room limited service hotel.

PROFESSIONAL AND PERSONAL REFERENCES – AVAILABLE ON REQUEST

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