Customer Service Quality Control
Resume:
Sheronica Okello
Raleigh, NC **610
************@*****.***
EDUCATION
Wake Technical Community College Raleigh, NC 08/2008-05/2010
Associate in Applied Science Biopharmaceutical Technology Degree
Biomanufacturing Training and Education Center Raleigh, NC 06/2009
Certificate for Elements of Aseptic Manufacturing (Level 1) – Completed 36 hours of hands on experience
Other Skills: titration, filtration, sterilization, quality control and process validation.
RELATED EXPERIENCE
ConAgra Snack Foods Garner, NC 02/2007-08/2009
Manufacturing Tech
• Worked on assembly line to seal and pack products properly
• Checked for proper dates and rejected defective products
• Performed good manufacturing practices on slim jims
• Responsible for product line inspection
Qc-Qa Tech
• Calibrated ph balancers three times a night before use for accuracy of testing
• Performed sampling/in process testing on materials with checking moisture(water content), acidity, proteins, salts, fats with ethyl oxide ovens, and gas chambers
• Made sure the right amount of ether was in machinery
• Documented(recorded)and imputed sample results into excel
• Made sure that all products were in compliance before manufacturing and distributing
• Performed good manufacturing practices in facility
• Inserted raw materials into the blenders, adding H2O, weighed the samples before cooked and after. Checked samples for weight/percent. If sample did not fall within compliance, that batch by looking at lot number was placed on hold. The company could not sell the lot.
OTHER EXPERIENCE
Okello’s Carpet Care & Pressure Washing Services Raleigh, NC 04/2005- present
Owner
Rollin’s Cleaners Raleigh, NC 1999-2001
Customer Service Associate
McDonald’s Raleigh, NC 1999-2001
Janitorial/Stocker
Church’s Chicken Raleigh, NC 1997-1998
Cook
References Available Upon Request
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