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Business Analyst/QA

Morton Grove, Illinois, 60025, United States
March 25, 2011

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**** **** **, #*** | Glenview, IL *0025 | | 312-***-****



Talented BUSINESS SYSTEMS ANALYST with 4 years of experience in the IT Industry.

• Proficient in business process engineering and software development life cycle, including analysis,

design, development, testing and implementation of software applications

• In-depth knowledge of business process automation, process improvement, requirement gathering and

elicitation, performance testing and process documentation

• Determination of user, business, and functional requirements

• Sound techno-commercial, analytical and interpersonal skills

• Strong understanding of business requirements translation into end-to-end software solutions


Operating System: Windows 98/2000/XP/Vista/7

Programming Skill: C / C++, VB / VB.Net, HTML, XML, SQL, CSS, ExtJs, Macros

Microsoft Technologies: ASP.NET, ADO.NET

Database: MS Access, MS SQL, Oracle

Development Tools: MS Visual Studio 2003/2005/2008/2010

UML Tools: MS Visio, Eclipse Modeling Tool

Other Tools: MS Project, MS Office Package, MS Test Manager, Client Vantage

Development Methodology: Waterfall model, Agile Development

SourceSafe: MS Team Foundation Server 2010, VSS

Content Management System: SharePoint


Underwriters Laboratories Inc., Northbrook, IL 2008 to 2011

UL is one of the world’s biggest companies in product safety and certification services.

Senior Application Systems Analyst

Accountable for multiple automation projects to be in accordance with the custom requirements. Automated and

improved various redundant processes under best practices guidelines, thereby increasing quality and

throughput. Coordinated with SMEs, process and service owners, engineers, lab technicians, vendors, testers

and end-users to start up various projects from the scratch and deliver them as end-to-end solutions.

• Liaised with business and functional owner/users during requirement elicitation process for complex

systems to provide a customer friendly solution

• Created vision, scope, and use case documents; business process models, use case diagrams, and

process-flow diagrams

• Interfaced with business users to prepare and update Business Process Requirements (BPR) and

Software System Requirements (SSR) in compliance with corporate SDLC best practices and guidelines

• Translated business concepts, verbiage and requirements into end-to-end automated solutions

• Involved in discussions with the SMEs, Engineers and Lab Tech’s to constantly gather requirements and

fine-tune the process flow of the application

• Developed the UI for various standards with MS Excel and MS Word worksheets as an output

• Created and maintained the database schema for various applications

• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met

• Conducted daily status and code review meetings with on-site and off-shore vendors to track the status

of TFS work items

• Presented demonstrations to clients during the development cycle

• Worked on Client Vantage monitoring application to track the status of web applications

• Created test scripts to conduct unit, stress, performance, system integration and user acceptance testing

• Created User/Instruction Manuals for the developed applications

• Awarded Mark of Excellence 2009 for designing and developing Global Automation applications that

helped UL engineers and customers to perform operations with the highest quality and consistency

VCommit Software, India 2005 to 2006

A small scale software application provider for schools, colleges, restaurants, shopping malls, hospitals etc.


Enhanced analytical and programming skills towards real-time enterprise applications.

• Worked on analysis and design phases of various web applications

• Developed web forms in ASP.Net and various web user interfaces

• Implemented ASP.NET Validation Controls for Web Forms

• Worked with SQL queries for data manipulations.

• Worked on data objects such as data adapter, data reader, data set and data table for the access to

SQL server


Flight Booking System

Tools: MS Visual Studio2008 / Oracle 8i / MS Visio

• Implementation of grid view for maintaining the arrival and the departure information of flights

• Designed a master page that comprises the various links to the other web pages

• Implementation of SQL triggers for the reservation and the cancellation of the flight

• Provides a web user interface with login portal for registration and further access

• Implemented SQL queries and procedures

• Generation of crystal reports for the formation of various reports by using web forms

Trucking Management System and Course Registration System (with UML documentation)

Tools: MS Visual Studio2005 / MS SQL server 2005 / MS Visio / Eclipse Modeling Tool

• Worked on Requirement Specification and Design Specification documents

• Generated Use Case Diagrams based upon the requirements

• Developed Sequence and Interaction Diagrams

• Developed Domain Model for the given projects

• Used factory method pattern for the created objects


MS in Computer Science, Dec 2008

Illinois Institute of Technology, Chicago

Bachelors in Computer Science Engineering, July 2005

SS College of Engineering & Technology, India

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