DHANUSHREE RAJAN
**** ************** ****, ***. ***, San Antonio, Texas 78240
Email: **********.*****@*****.*** Phone: 210-***-****
Objective
Seeking a suitable full time job opportunity utilizing my educational background and previous work experience.
Education
Bannari Amman Institute of Technology / Anna University Tamil Nadu, India
Bachelor of Technology in Information Technology Duration of Course: 2002 – 2006
Experience Summary
I have been an employee of Tata Consultancy Services (TCS) for 3 years and 11 months, since June 2006. My grade was that of an IT Analyst (ITA). My main area of experience has been project delivery of various sizes.
• Line of Business – Insurance
• Line of Technology – Mainframe
Technical Proficiencies
Below is a list of important hardware, software products, tools and methods that I have worked with.
• Operating Systems : Windows 9x/NT/XP, OS390
• Languages : C, C++, COBOL, PL1, Easytrieve, JCL
• Database / Database Tools : DB2, IMS-DB, Oracle
• Special Software / Tools : ISPF, TSO, PST, Software Configuration Management (SCM),
PDSE, CTRL-M, CDF, Star Team, Q++
Professional Memberships / Certifications
(In chronological order starting from the most recent)
Professional Certification Issued by Date Certified
DB2 703 – IBM Certified Application Developer IBM 15th November, 2008
DB2 700 – IBM Certified Database Associate IBM 27th October, 2007
INS 021 – Property and Liability Insurance Principles AICPCU 5th March, 2007
Assignments
The details of the various assignments that I have handled are listed here, in chronological order (last to first).
Project Name : USAA Property and Casualty (P&C)
Claims Operations and Maintenance (O&M)
Duration : November 2007 till March 2010
Line of business of the client : Insurance
About the project : The main objective of this project is
• Defect Fixes corresponding to the Change Requests logged in the system
• Immediate solution for Return To Service in the Availability Command Centre (ACC)
Role : Team Member (Programmer / Analyst)
Responsibilities :
• Corrective Change Requests.
• Developing Analysis and Design Documents for the Change Requests
• Coding in COBOL, PL/1, Easytrieve, JCL, Q++
• Developing Test Cases for the changes and Unit Testing.
• Performing IQA for the artefacts.
• Return to Service (Availability Command Centre) – BAS HOST
Solution Environment : IBM Mainframes
Technical Platform :
• Operating system : Windows XP
• Languages : COBOL, PL/1, JCL, Easytrieve, Q++
• Tools : ISPF, TSO, PST, SCM, PDSE, Putty
• Database : DB2, IMS
Tools : Personal Communications, MasterCraft (Eclipse / Putty)
Project Name : USAA Property and Casualty (P&C)
Claims Work Flow Management II
Duration : September 2006 till November 2007
Line of business of the client : Insurance
About the project : The main objective of this project is to develop a system which can
• Classify the claim based on loss report information captured to reduce manual effort required to manage the Workflow for Auto and Property claims.
• Automate the creation of the primary claim handler task list and enhance the initial claim assignment process, increasing claims operational capacity.
• Enhance PCH assignment, Automated Re-Determination of PCH Assignment for significant scenarios only
• Create additional notifications based on task activities
• Systematically transfer tasks when assignment is transferred
Role : Team Member (Programmer / Analyst)
Responsibilities :
• Development and Testing
• Coding in COBOL, PL/1
• Coordinated with the Onsite Team
• Developed Analysis and Design Documents for the project
• Developed Test Cases
• Unit Testing
• Performed IQA for the analysis and design artefacts
Solution Environment : IBM Mainframes
Technical Platform :
• Operating system : Windows XP
• Languages : COBOL, PL/1, JCL, Easytrieve
• Tools : ISPF, TSO, PST, SCM, PDSE
• Database : DB2, IMS
Tools : Personal Communications
Awards and Achievements
• Appreciations from clients for delivering artefacts within time and with 0% defects
• An early promotion from TCS, from an Assistant Systems Engineer (ASE) to an IT Analyst (ITA)