Customer Service Representative

Saif Chowdhury

**** ******* *****, ******, **

214-***-****

******@*****.***

CUSTOMER SERVICE PROFESSIONAL

Profile • More than 4 years’ successful experience in customer service and support with recognized strengths in problem-solving and planning/implementing proactive procedures and systems to avoid problems in the first place.

• Skilled with computers

• Good with Microsoft Office

• Excellent Team player

• Value customer interaction and guest satisfaction as utmost importance.

• Experienced and well trained OnQ user.

Employment Tetco, Irving, TX

Customer Service Representative

• Effectively handling customer rushes and credit issues

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Doubletree By Hilton Campbell Centre

Front Desk Agent

• Experienced in dealing with sold out nights or various events held in the hotel.

• Very good at solving guest issues and maintaining the highest standard.

• Always available for overtime and holidays.

• Experienced at training and help new agents and interns.

• Available 24/7

Education North Lake Community Collage present

Studying Hotel Management and Hospitality