Software Implementation Specialist

Sandy Song

**** *********** ****** *********, ***********, Ontario

Email: *.*****@*****.***

Phone: 416-***-****

Objective

Seeking a challenging and professionally enriching career in Quality Assurance/Software Testing.

Profiles

• More than 5 years working experience in Quality Assurance and Software Testing, 10 years in IT, and 3 years experience in .Net and Java.

• Strong skills in all phases of testing: test planning, documentation, test data set-up, test case developing and execution, defect analysis and tracking.

• Proficiency in performing and synthesizing unit, integration, sanity, system, stress and regression testing manually or with automation tools.

• Familiar with Visual Studio, Visual Test, shell script, Unix (Solaris, HP-UX, AIX), WinNT, Install Shield, Windows Installer

• Working with QA automation testing tools, Win Runner, Load Runner, Rational Functional Tester, Test Director, QTP and MQC

• Extensive understanding of software development and defect life cycle

• Outstanding problem solving, analytical, reporting and communication skills.

• A strong self-motivated and quick learner, a pro-active team player with strong analytical and problem–solving skills.

Technical Skills

Languages: C/C++, SQL, Java (JSP, EJB/J2EE), HTML, XML, .Net

Operating Systems: Windows 9x/NT/2000/XP/2003 Server, Unix (Solaris, HP-UX, AIX)

RDBMS: Oracle 8i/9i/10g, MS SQL Server, MySql and Ms Access 97/2000.

QA tools: Functional Tester, WinRunner, TestDirector, Trakker, QuickTest Professional, VMWare infrastructure, PC Anywhere, VNC, DB tools, Microsoft office, Ghost images

Scripts: JavaScript, Shell scripts, Perl. VBScript

Internet Tools: IE, Firefox and other browsers

Networks: TCP/IP, Socket, HTTP/HTML, LDAP, IIS, Apache and CGI

Other tools: Visual Source Safe, OLAP tools (Cognos Powerplay Series 7, and Cognos 8 BI), subversion, Tortoise svn

Work Experience

Software Testing Specialist 2007 – 2008

Bridgetree, Inc.

• Developed and documented test procedures and test cases for e-commerce software suite

• Participated requirements walk-through, performed GUI, functional, and system tests for web applications

• Data setup and system maintenance during test cycle

• Conducted sanity, regression, and comparable testing throughout stages of the development life cycle

• Tools and environment: .Net, MS SQL Server, Windows 2003 Sever.

Software Quality Assurance Analyst 2005 – 2007

Cognos Inc., a company of IBM Corp.

• Evaluated and designed test plan and test coverage for Cognos 8 series products

• Developed and implemented test cases for Report Studio according to test specifications

• Performed localization testing on Japanese, French and Chinese versions of products

• Assisted in the creation of automated test scripts with WinRunner 6.02

• Reported, verified and tracked the status of logged bugs

• The following tests were conducted during various stages of the development life cycle: Installation/Configuration Test, Smoke Test, Sanity Test, Build Verification Testing, Upgrade testing, supplemental CD, Integration Testing, Co-Existing Testing and Regression Testing.

• Tools and environment: WinRunner, Tracker, Web service, XML, SOAP, DHTML, Oracle/SQL server, Windows NT/9x/2000/2003 server, Unix (AIX, Solaris, HP-Unix).

Software Quality Assurance Analyst 2003 – 2005

IAC Corp.

• Setup, Configure and maintenance test environment (VMWare Server, VM player, VM Image)

• Designed test plans and test cases for core financial functionality (e.g. incremental fee, discount, refund, reports and scheduler and so on).

• Migration testing and comparable testing for IE6, IE7 and Firefox, Win Xp vs. IMac

• Developed data driven scripts for Implementation Team to setup production environment.

• Tools and environment: Test Director, TestManager, J2EE web application, JBoss, Hibernate,JMS, Oracle, Unix, Resin, EditPlus, Cvs, and subversion.

Failure Analysis Engineer 1995 – 2000

Seagate Technology International

• Set up test environment, developed testing scripts (shell or Dot).

• Diagnosed problems on the bench by performing scripting and "small scale" software development tasks.

• Responsible for production user acceptance test, stress testing.

• Identified the failure modes affecting specific drive problems – yield or reliability, summarized the results for management and then drove corrective actions.

• Analyzed the failure cause, generated weekly reports, and tracked the status of logged bugs

• Tools and Environment: shell, c, assembly language, Dot, Windows /UNIX

Education and Training

M.Sc in Science

University of Ottawa, Ottawa, Ontario, Canada

• Courses in Software engineering, Software programming, Computer Networks and Protocol, System Engineering, Modeling and Simulation, System Optimization and Management

Bachelor Of E.E

Shanghai JiaoTong University, Shanghai, P.R.China

• Courses in Electronics, Operating Systems, Digital Controls, Troubleshooting, Signal Processing, Assembly Programming, Micro-Controllers

Reference: Available on Request

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