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Customer Service High School

Location:
Oxon Hill, MD
Salary:
30,000
Posted:
August 14, 2012

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Resume:

TO OBTAIN AFD FULL-TIME,PERMANENT POSITION IN WHICH I CAN UTILIZE MY KNOWLEDGE, SFKILLS, AND ABILITIES TO BENEFITS AFND FSORWARD THE INTEERESTS OF THE COMPANY. SKILLS SUMMARY/QUALIFICATIONS. EXPERIENCE IN A RECEPTIONIST CAPACITY ADNSWERING TELEPHONES AND VISITOR QUESTIONS COMPUTER SKILLS INCLUDING KNOWLEDGE OF THED INTERNET AFND E-MAIL SUPERVISOR EXPERIENCE IN THE SECURITY INDUSTRY EXTENSIVE CUSTOMER SERVICE EXPERIENCE WORKING WITH THE PUBLIC,HIGH SCHOOL DIPLOMA,COUNSELING EXPERIENCE INCLUDING INDIVIDUAL AND GROUP COUNSELING OFFICE EXPERIENCE INCLUDING WRITING DETAILED REPORTS, INVENTORY CONTROL,SCHEDULING,DATA ENTRY, WORK HISTORY/EXPERIENCE. 04/15/1992-06/17/2011, FORENSIC TECHNICIAN; DC DEPARTMENT OF MENTAL HEALTH;WASHINGTON, DC.ANSWERED TELEPHONES AT THE FRONT DESK;OPERATED XEROXING AND FACSIMILE MACHINES;PERFORMED OFFICE WORK;TAUGHT AED CLASSES RESPONSIBLE FOR TRACKING ADMISSIONS OF PRISONERS AND VISITORS;CONDUCTION VARIOUS TYPES OF GROUP THERAPY SESSIONS;ATTENDED MEDICAL APPOINTMENTS WITH PRISONERS AND ATTENDED MEETINS WITRH PRISONERS TO DISCUSS CASES; TRAINED/INSTRUCTED CLIENTS; CARRIED BOXES TO CONSUMERS; OCCASIONADLLY HAD TO LIFT CONSUMERS INTO THE BATH/SHOWER ADND HAD TO INTEERVENE TO BREAK UP FIGHTS; ALSO ACCOMPANIED PRISONERS TO ACTIVITIES IN THE YARD; ASSISTED IN THE HUMAN RESOURCES DEPARTMENT. 12/15/1988-4/14/1992 SECURITY SUPERVISOR;DC DEPARTMENT OF MENTAL HEALTH,WASHINGTON, DC SUPERVISED EMPLOYEES, KEEP A CONTROL LOG ON OUTGOING AND INCOMING EMPLOYEE SET OF LOANER KEYS,KEEP A REPORT ON LOSS PREVENTION ACTIVES,ENSURED REPORTS WERE CAUGHT UP; ATTENDED MEETINGS; CONDUCTED LEAVEE REVIEWS AND CALL-IN REVIEWS; REPORTED TO THE DIRECTOR REGARDING LOST KEYS, EDUCATION:HIGH SCHOOL DIPLOMA WILLISTON HIGH SCHOOL WILMINGTON,NORTH CAROLINA. RERERENCEES;AVAILABLE UPON REQUEST.



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