OBJECTIVE Management Position in the Restaurant Industry
EDUCATION University of Louisiana at Lafayette, Bachelor of Science
Major: Hospitality Management
Minor: Business GPA: 3.7
EXPERIENCE
2009-Present Shift Manager, Raising Canes, Lafayette, LA
v Oversee a staff of 15 or more crewmembers on a shift
v Responsible for all training and motivating crewmembers
v Managing labor cost and effective labor usage
v Calculate daily sales figures, handle cash in safe and cash for deposit
v Provides an example of model work ethic
v Challenged to consistently execute all service and food quality standards
v Assesses inventory and sales projections and places accurate orders
v Adept at keeping crewmembers busy and on task
v Outstanding performance is required to succeed in a high volume environment
2005-2009 Service Manager, Antoni’s Italian Café, Lafayette, LA
v Conducted all interviews for FOH, processed all hires and terminations
v Oversaw all training in addition to maintaining training guides and manuals
v Updated application forms, server checkout forms and monthly reports
v Calculated daily and monthly sales figures, labor cost and calculated bar inventory in order to make purchasing decisions regarding liquor
v Assembled a program for monthly recording of individual server sales on a daily basis
v Managed, audited and reconciled credit cards, payroll, and cash accounts in addition to processing payroll biweekly
v Recorded and deposited Federal tax dollars; prepared and delivered daily deposits
v Supervised quality control and organized weekly schedules for FOH
v Planned and prepared FOH evaluations and consulted with owners on promotions
2005 Purchasing Intern, Bolongo Bay Beach Club, St. Thomas, USVI
v Updated forms and created new stock requisition forms and policies
v Created inventory forms and procedures for all outlets of the resort; created purchasing forms for all incoming products; created invoice filing system
v Adjusted daily cost accounting for all outlets of the resort; adjusted daily invoices by type of product received
v Adjusted end of month inventories to develop a dollar amount of goods on hand
v Physically accounted for end of month inventories for each outlet; redesigned and reorganized the warehouse, walk-in cooler and freezer for optimal use
Skills
v Skilled in Micros POS system
v Skilled in Peachtree Accounting Software
v Good communication skills and strong work ethic
v Understands importance of employee teamwork and motivation
v Adept at consumer relations and increasing customer loyalty
v Dependable, reliable, and responsible
Elizabeth Boudreaux
Lafayette, LA
References
Lynda Cart
Owner of Antoni’s Italian Café and Boulevard Grille
Lafayette, LA 70506
Bruce Cart
Owner of Antoni’s Italian Café and Boulevard Grille
Lafayette, LA 70506
Jonathan Broussard
Manager, Boulevard Grille
Lafayette, LA 70506
Louisa Reddell
Community Specialist @ Department of Children and Family Services
Lafayette, LA 70506