Sales Customer

Douglas E. Lister

***** ******** ****** ****, *****, MD 20716

(C) 240-***-**** misterdouglister@gmail.com________________________________________

WBandA Market Research, Crofton, MD 2008-Present

Market Research Firm

Employee of the Month: June 2011

• Brand Awareness and Image assessment

• Creative Concept/Message Development and Tracking

• Product/Service Development Research

• Public Opinion Research

• Customer Satisfaction Measurement

• Market Segmentation

Novo 1, Laurel, MD 2006-2008

Part-Time Telemarketing

• Involved in sales of internet and internet upgrades as well as phone services to client customers and new prospects.

• Helped strengthen customer loyalty through quality salesmanship.

• Often reached bonus category for job performance.

Six Flag of America, Upper Marlboro, MD 2005-2006

Park Security

• Ensured safety of park visitors.

• Enforced park rules and prohibitions.

• Aided team in daily objectives tailored to theme.

EDUCATION: 2011

Bowie State University, Bowie, MD

Bachelor of Science: Business Administration

Concentration: Management

GRADUATION: May 2011

COMPUTER SKILLS: Proficient in the use of MS Word, Excel and PowerPoint

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