Manager Engineer
Resume:
YVONNE MADISON
Fort Worth, TX 76179
********@*****.***
Primary Phone: 214-***-****
********@*****.***
TECHNOLOGY OVERVIEW
MS Windows Server,Cisco 3640/3745 Rtrs/Juniper J-Series and M7i Rtr, Netcool, Multiplexer (Promina series equipment),SoloSelect CSU/DSU, Raritan, Remedy, SQL Server, NETIQ, NetApp storage systems, EMC SAN (DataOntap and proprietary S/W, OSSV, Snap products), HP Storage HP, Dell PowerVault,CommandView, HP SIM, HP Openview, HP StorageWorks, TSM-SM, SpectraLogic tape libraries, Sun Solaris 9 OS in storage environment Crystal Reports XI, Remedy, Tivoli TSM, Solaris 9, Symantec, VMWare, Nimsoft NimBUS
QUALIFICATION OVERVIEW
• 10 years Systems Admin/Engineer experience in all aspects of constructing implementation plans, installing, configuring, optimizing, and maintaining, and Microsoft Windows Server OS’s, SAN and LAN
• 7 years contracting, acquisition, budget and consulting experience in IT infrastructure
• 7 years SAN Engineering and consulting, in multi vendor environments NetApp (NCDA certified), HP, Dell,IBM Storage.
• 5 years experience administering Tivoli TSM and NetBackup
• VMWare Virtual server Administration
• Server environment HP and Dell
• 3 years experience administering CISCO and Brocade switches, CSU/DSU equipment in Telecom/Satellite environment
• 2 years experience developing and implementing NimBUS monitoring solutions
• 4 Presales Consulting IT Project Lead, Post Sales Engineering and Technical writing
• knowledge of HP DataProtector installation/setup/administration
PROFESSIONAL EXPERIENCE
ACS
Title: Systems Integration Developer
Jan 2010
-Provides assistance in determining customers infrastructure needs and provides consultation services for IT infrastructures and DR implementations
-Planned and managed IT budget, milestones acquisition and project planning. Liason between corporate IT IS groups between Executive and Technical Implementation teams.
-Managed quarterly, monthly metrics and reported cross agency
-Managed over 500 Windows platform Servers to include patching, upgrades, and daily backup functions in both physical and virtual environments
-Brocade/Cisco switch Administration
-Nimsoft NMS deployment engineer
-SAN Administrator in multi-vendor environment. Pre sale/post sale implementation engineer
-Installs, configures and administers Netbackup and TSM server and provides customer training and documentation on SOP for equipment and software.
-Manages systems data workload, prioritization, and disk storage functions for productions environments
-Managed user accounts, Group policies, Security and overall Active Directory functions
-Provide technical support for the planning coordination and implementation of new releases and upgrades based on understanding of clients’ environment.
-Administered iSCSI SAN technologies including the provisioning of partitions for data/application installations
-Solid knowledge of LAN/WAN configurations to include experience with Cisco routers & switches, internet firewalls
Inscope Solutions
Title: IT IS Sr Engineer
March 2008-December 2009
-Provides post sale operations to include installs and administers NetAPP storage filer and disk shelf equipment through NetApp DataOntap 7.2 OS and FilerView web-based interface; creating and managing aggregates/LUNs/vol set ups for newly build environment and managed fiber connection/config set ups on FAS/2040/3020/3070/6040 systems through Filerview and CLI.
-Administered HP EVA 4xxx and 6xxx series equipment via Command view
-Installs and configures SnapManager/SQL, SnapDrive, OSSV/Operations Manager/Protection Manager product implementation
-SAN implementation in Qlogic Fiber managed infrastructure
-Created NFS exports for Unix (Solaris hosts)
-Provides knowledge and training to customers on sizing requirement and SOPs
-Managed over 300 Windows Servers to include patching, upgrades, and daily backup functions via Tivoli TSM.
- FC SAN and Brocade and Cisco installation and administration to include SAN zoning
-Provides assistance in determining customers infrastructure needs and provides consultation services with regards to Backup environment as well.
-Installs, configures and administers Netbackup server and provides customer training and documentation on SOP for equipment and software.
-Manages filer systems data workload, prioritization, and disk storage functions for productions environments
Provide technical support for the planning coordination and implementation of new releases and upgrades based on understanding of clients’ environment.
CACI Federal Inc
US Dept of State
Title: LAN/SAN Engineer
May 2006-March 2008
-Managed Windows platform Servers in large Enterprise environment to include patching, upgrades, and daily backup functions in both physical and virtual environments
-Provides post sale operations to include installs and administers NetAPP storage filer and disk shelf equipment through NetApp DataOntap 7.2 OS and FilerView web-based interface; creating and managing aggregates/LUNs/vol set ups for newly build environment and managed fiber connection/config set ups on FAS/2040/3020/3070/6040 systems through Filerview and CLI.
-Administered HP EVA 4xxx and 6xxx series equipment via Command view
-IBM DS4000 suite and TSM Storage Manager
-Installs and configures SnapManager/SQL, SnapDrive, OSSV/Operations Manager/Protection Manager product implementation
-Created server standard Images using Symantec Ghost for deployment to new servers and quick rebuilding of failed servers
-Managed Active Directory functions to include user accounts, group policy, software implementation, security, etc.
-Provide technical support for the planning coordination and implementation of new releases and upgrades based on understanding of clients’ environment.
-Performed necessary patch installs for version upgrades and policy administration
-Performs tape backups in SpectraLogic T950 Tape libraries through Tivoli TSM 5.4 and Veritas Netbackup 6 Server through Media Manager and Admin console
-Deployed and administered Tivoli Server through TSM. Created domains and nodes for servers and automated cmds scrips, and schedules to ensure efficient backup to include installation of TSM manager and discover of SAN components via TSM Storage Manager and SAN surfer product.
-Performed weekly Disaster Recovery Media (DRM) functions and tape rotation via automated scheduling, and physical offsite storage plan for over 6 Tivoli Management servers.
-Configured and VMS vault prioritization, labeling and job priority for tape media for NetBackup, database setup and file backup scheduling based on client requirements.
Performed backups, restores and installs of TSM client on servers in virtual environment, researched and analyzed missed and failed backup reports. Performed adhoc and emergency Ranger backups for virtual and physical servers.
-Installed application software programs on the LAN in Windows platform environment.
-Provides software and hardware familiarization overview with users
-Maintained CISCO router switches and troubleshoots connectivity and latency issues from servers
CACI Federal Inc
US Dept of State
Systems Engineer
May 2005-May 2006
-Managed SAN equipment in NetApp/HP environment. Installed, and managed equipment from full implementation life cycle including Snap products, OSSV, proprietary s/w.
-Managed over 300 servers in virtualized environment
-Performed maintenance and administration of tape library and performed reclamation, scratch checkup, diagnostics on small scale tape SpectraLogic 2series library.
-Configured and VMS vault prioritization, labeling and job priority for tape media for NetBackup, database setup and file backup scheduling based on client requirements.
-Created policies for scheduled runs and automated tasks for day to day backup server functions.
-Monitors, troubleshoots Promina series equipment and remote crypto equipment and router equipment.
-Performed client file backups through Veritas Netbackup 5.1 server.
US Department of the Interior
BAE Systems
Systems Administrator/Backups Administrator
November 2004-May 2005
-Provide daily support for network/server troubleshooting issues
-Administered, support and maintained 6 MS Enterprise Servers for over 2000 customers
-Performed client file backups through Veritas Netbackup 5.1 server creating databases, data workloads and prioritization
-Performed maintenance and administration of tape library and performed reclamation, scratch checkup, diagnostics on small scale tape SpectraLogic 2series library.
-SAN administrator in NetApp environment
-Maintained records of software user licenses and asset mgmt reports
-Ensured daily, weekly & monthly back up performs correctly and back-up procedures are followed.
-Assisted in the development and enforcement of IT policies and procedures (SOP’s).
Network Management Resources, Inc.
NSA contractor
Title: IT Systems Analyst
July 2003-November 2004
-Served as IT Infrastructure (Server, Network, Telephony, Facilities Change Coordinator and Infrastructure Outage/Change Manager.
-Created schedules for deployment projects, tasked employees/implemented groups for deployment projects and training to customer.
-Representative for Outage Coordination Board weekly meeting. (Reports risk, cost and contractual agreements and requirements for assigned projects)
-Client Chair for meetings with Upper Management reporting Service Level Agreement status to IT framework representatives/managers.
-Oversaw/Reviewed/Processed/Coordinated all IT Infrastructure Change requests via Crystal Reports and Remedy Tool. Created and maintain meeting Agenda's, Metrics, Diagrams
NSA Contractor
US Army soldier
January 2001-July 2003
-Served as Information Management Office Representative by providing first level support for Microsoft Operating Systems, hardware, software and peripherals (Help Desk Support-2 years)
-Performed printer deployment and onsite troubleshooting and problem resolution with vendor.
516th Personnel Services Battalion
US Army Soldier
Camp Humphreys, South Korea
January 1999-January 2001
-Conducted property, equipment inspections and loss maintenance/reporting
-Served as Product Replacement and Acquisition Coordinator
-Information Systems Administrator
-Served as Theatre Army Postal Division (TAPD) Postal Inspector and performed over 15 theatre wide postal unit financial and operation inspections.
Education
Colorado Technical University (working) Bachelor’s degree studies in Science (Information Systems Management)
NetApp NCDA certified
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