SAP LSO Consultant

T Ravi Sekhar Rao

Executive Summary

I have more than 7 years of overall experience with 2+ years of experience as SAP HR R/3 Functional Consulting. I have exposure to SAP HR Modules Organization Management, Personnel Administration, Learning Solutions(LSO) and Objective Settings and Appraisal (OSA) modules.

2+ years of SAP experience includes both implementation and support process for manufacturing, chemical and oil and gas domains. I consider myself a subject matter expert in developing and implementing outsourced Learning & Performance solutions. In the past I have also led major Learning Management Systems (LMS) technology implementations and e-learning content development initiatives.During my professional career I have implemented outsourced learning and human capital management solutions, for clients such as DuPont, CircuitCity, DeutscheBank, JP Morgan Chase, Morgan Stanley among others.

I am interested in the Human Capital area where I can utilize my functional expertise in workforce development, process re-engineering, business development.

Core Competencies

Global Implementations – I have lead Global implementation as Business and Functional Analysts in identifying Business Requirements/Challenges of an organization and exterminating those by designing solutions, using various LMS and learning tools. I have also defined Business Processes with regional exceptions for globally operating clients. I have managed complete lifecycle of implementations using SAP Solution Manager.

Talent Management Functional and Technical Consulting –. I have implemented and worked with Learning Management Systems such as SAP LSO, Saba, CornerStone, KnowledgePlanet and L5 (Convergys’s proprietary).I have a very good understanding of Technical and Functional capabilities of these LMS and have lead Pre-sales, Product Management, Implementation and Production Support activities related to these.

E-Learning Content Architecture – Have a good understanding of AICC and SCORM standards. Have designed and implemented complex e-learning solutions by exploiting content capabilities using Adobe Flash technology. Have developed assessment tools to evaluate certain learning objectives or to perform Gap Analysis for target groups.

Professional Experience

DuPont

1. Project Name: DuPont HRBPO

Client DuPont. USA

Role SR. HR Functional Consultant

Organization Convergys

Duration July, 2006 to August, 2008

Team Size: 6

Environment SAP ECC 6.0

Project Description - DuPont founded in 1802 and operating in more than 70 countries is a science company. It offers a wide range of innovative products and services for markets including agriculture, nutrition, electronics, communications, safety and protection, home and construction, transportation and apparel. DuPont and Convergys Corporation signed a contract under which Convergys provides comprehensive Human Resources (HR) transactional services to DuPont’s 60,000 employees and 102,000 retirees in 70 countries and 30 languages around the world.

I was part of the SAP LSO core implementation team as a Sr. HR Business Analyst/Functional Consultant. As part of the implementation I contributed to the following.

1. Contributed in the due diligence by conducting initial discovery sessions and artifact collection.

2. Defined the global business processes for learning.

3. Lead the Business Requirements gathering, consolidation and harmonization workshops. Developed the final Business Requirement Documents.

4. Developed the global workbook for supporting learning processes.

5. Lead the initiative of designing the global course catalog along with qualification mapping.

6. Developed the Methods and Procedures to enable the service centers to support global processes.

7. Lead the initiative of Legacy Data and Content Conversion. Defined the strategy and tools to be used for data and content conversion.

8. Developed content conversion tools to convert non-SCORM to SCORM compliant content packages. This enabled the lowering of the development time by 70%.

9. Developed the test scripts for SAP LSO User Acceptance Testing.

Saudi Aramco Mobil Refinery Company Ltd. (SAMREF)

2. Project Name: SAMREF SAP LSO and OSA

Client SAMREF, KSA

Role SAP LSO Lead Consultant / OSA Consultant

Organization Ananth Technologies

Duration October, 2008 to February, 2009

Team Size: 5

Environment SAP ECC 6.0 with Enhancement Pack - 2

Project Description

SAMREF is an equally owned joint venture between Saudi Arabian Oil Company (Saudi Aramco) and Mobil Yanbu Refining Company Inc. (a wholly owned subsidiary of Exxon Mobil Corporation). It is one of the leading oil refineries of Kingdom of Saudi Arabia. SAP LSO was implemented as part of its IT team’s initiative to upgrade the existing SAP Functional modules. I lead the team to implement SAP LSO which replaced the existing SAP Training and Event Management module. I was also part of the implementation team which implemented OSA in Samref.

I lead the implementation starting from the discovery to Go-live. Some of the major activities performed during the implementation are as follows.

1. Facilitated the discovery session using a Learning Questionnaire.

2. Performed the functionality gap analysis of SAP LSO and Training and Event Management.

3. Reviewed and streamlined the existing business processes related to SAMREF Training and Career Development team.

4. Lead the Business Process and Blueprint Workshops and consequently developed the Solution Blueprint to capture the future state of the training.

5. Defined the content development and publishing strategy for e-learning content development.

6. Performed the necessary configuration for SAP LSO in the back-end R/3 and in Enterprise Portal.

7. Lead the Train the Trainer sessions to train the T&CD consultants.

8. Lead the UAT and internal testing of SAP LSO.

Professional Experience

Ananth Technologies Hyderabad; India

August, 2008 – Till Now

SAP HCM Sr. Consultant

Currently, I am working as a SAP HCM Sr. Consultant for Ananth Technologies with primary area of focus in SAP Enterprise Learning. In my current role I lead SAP Enterprise Learning implementations starting from Due diligence to Production Support. I also lead activities related to pre-sales, product development and product review/research related to SAP LSO. Provide inputs in initiatives for developing tools and standardizing processes/documentations related to implementations.

Convergys Learning Solutions (formerly DigitalThink) Hyderabad; India

February 2003 – July, 2008

Functional and Business Analyst

The last assignment in Convergys I worked as a Functional and Business Analyst for DuPont HRBPO implementation. I lead initiatives to define and harmonize global learning processes, design a global course catalog in SAP LSO, define Methods & Procedures to support the global processes.

Solution Architect

During this role in Convergys, I provided technical consulting for LMS and e-learning implementations. The Role provided me an opportunity to implement diverse flavors of LMS and e-learning implementation. I lead assignments which were standalone LMS implementation to implementations which required complicated integration between two applications/systems.

• Analyze clients’ business requirements and architect solutions to address the requirements.

• Drive each phase of e-learning implementations from a technical consultant point of view.

• Collaborate with Visual and Instructional Design team in designing learning solutions to identify learning needs, address learning needs through products/solutions, and help organization in evaluating Leaning ROI.

• Develop products, tools and processes to enhance Convergys’ learning implementation lifecycle.

Some of my major achievements as a Solution Architect are as following.

• Designed and implemented the integration between JP Morgan Chase’s Enterprise Portal and Convergys’s Learning Delivery system. This enables seamless launching and tracking of Convergys hosted e-learning content through JPMC’s Enterprise portal.

• Lead the integration of Deutschebanks’ internal Learning Management System with Convergys’s Learning Platform (i.e. L5).

• Was awarded Start Achiever of the Month for my contribution in designing the content publishing process for DuPont implementation. The new process decreased the effort by 70%.

• Contributed to the development of an assessment engine using OOPs concepts. The engine supported Randomization, Question Pools, Question level Tracking and Feedback, Flexibility for UI and functionality customization.

Notable Clients Include-

Client Role Project Snippet

DuPont SAP LSO Functional Consultant Implemented SAP LSO for its global employees. As part of the implementation also performed conversion of around 1,500 SCORM courses.

Circuit City Learning, Technical Consultant Support the business processes related to learning by providing technical consulting based on the LMS and other e-learning tools.

Deutschebank LMS Consultant Ensure delivery of e-learning components related to its financial products and to enhance their current e-learning infrastructure.

JP Morgan Chase LMS Consultant and Content Architecture Design and implement seamless integration between Convergys’s e-learning delivery engine with JP Morgan Chase’s enterprise portal.

Hyatt International LMS Consultant Recommend and implement products/solutions that address Hyatt’s corporate training requirements.

Employment History

Company Name - End of the Night Creations (http://www.endofthenight.com)

Designation: Graphic Designer and Multimedia Developer

Location: Hyderabad, India

Period: May 2002 to February 2003

Company Name - Stesalit Limited

Designation: Graphic Designer and Multimedia Developer

Location: Bangalore, India

Period: June 2001 to April 2002

Company Name - Southern Online Limited (www.sol.net.in)

Designation: Lead, Wed Designer

Location: Hyderabad, India

Period: December 2000 to June 2001

Company Name - Niha Communications (www.niha.net)

Designation: Team Lead, Web Development

Location: Hyderabad, India

Period: December 1999 to December 2000

Education

Academic Qualification

o B. Com from Berhampur University (Orissa), 1993-1996

o Intermediate from A C & A College (Orissa), 1991-1993

o Matriculation from A.D.A.V. High School (sunabeda, Orissa) 1991

Professional Qualification

o GNIIT from NIIT, South Extn, N.D., 1997-2000

Personal Details

Father’s Name – T S Rao

Date of Birth – 23rd May, 1976

Languages Known - English, Hindi, Telugu & Oriya

Nationality – Indian

Passport Details -

o Passport Number – F4365175

o Date of Issue – 26/07/2005

o Date of Expiry – 25/07/2010

o Place of Issue - Hyderadbad

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