Sales Service

Zhe Chen

* * ***** **. **** ****

Chicago Il, ***03. United States

312-***-****

********@*****.***

Education

Valparaiso university. Valparaiso IN

Master of science in International Commerce and Policy

GPA 3.58/4.0

Professional Experience

Ameriquest Logistics, Inc.

Sales/Clark Intership. Feb2010_Feb2011

Contact regular and prospective customers to explain service features.

Customer services for oversea customers.

Estimate or quote prices,credit or contract terms, warriantis,and delivery dates.

Answer customers' questions about prices, availabilty.

Recommend services to customers, based on customers' needa and interests.

Monitor market conditions,service innovations and competitors' price and sales.

Additional Skills

Proficient in Microsoft (PowerPoint, Word, Excel)

Fulent mandarin Chinese (written and spoken)

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