OBJECTIVE
Seeking an information technology (IT) professional position , allowing for parlay of demonstrated organization, customer service, communication, software development, and project management skills proven by 25 years of successful government employment.
EDUCATION
Computer Science/
Computer Information Systems, Bachelor of Science 1992 – 1996
Strayer College, Fredericksburg, Virginia
GPA 3.8
Studies focused in application development, IT project management, multimedia design, technical planning, and business case analyses.
Computer Information Systems, Associate of Arts 1988 – 1992
Prince George’s Community College, Largo, Maryland
GPA 3.6/3.8
Specialized in Application Development and Software Engineering areas. Contributed to team projects, to create simulated real-world applications. Served as Teaching Assistant for introductory programming classes
Computer Programming, Associate of Applied Science 1984 – 1986
Southern Technical College, Hot Springs, Arkansas
GPA 3.8/4.0
Specialized in Computer Programming areas with multiple programming languages. Contributed to team projects, to create simulated real-world applications.
EXPERIENCE
IT Specialist (Applications Developer) 1998 - Present
Federal Bureau of Investigation, Clarksburg, West Virginia
Create, update, and maintain application programs to support the National Crime Information Center (NCIC), using CA Gen, COBOL, DB2, and JCL. Coordinate with requirements team for major site changes. Create, update, and maintain problem tracking reports in PVCS Tracker and IBM Rational ClearQuest. Unit test and debug code using Expeditor. Present written and verbal communications in regards to presentations, code reviews, and status reports using MS Office Word, MS Office Excel, and MS Office PowerPoint. Create, update, maintain, and delete VSAM files using TSO, COBOL, and CICS. Lead programmer for several successful applications and projects.
Men’s Wardrobe Consultant 2006 - Present
J. C. Penney, Bridgeport, West Virginia
Perform great customer service by phone and in person. Measure for dress shirts and suits. Locate appropriate dress clothes for specific occasion. Engage in conversation with customers. Solve problems based on the type of situation. Perform register functions. Handle and count money when the store opens or closes.
District 13 Toastmasters, Division A Governor July 2011 – Present
Toastmasters International, Clarksburg, West Virginia
Lead Area Governors to distinguished area by making sure all area goals are met for the year. Attend District Council meetings located in Pennsylvania. Give advice to area governors and club members. Speak at special events for the division, area, and club levels. Disseminate district level news to the area governors for dissemination to their clubs. Attend each club’s meeting at least once during the year. Attend Toastmasters Leadership Institute twice a year
District 13 Toastmasters, Area 3 Governor July 2010 – June 2011
Toastmasters International, Clarksburg, West Virginia
Led Area 3 to President’s Distinguished status. Advised club officers when to complete specific goals for the year. Formed a new club in the Morgantown, WV area. Attended District Council meetings located in Pennsylvania. Speak at special events for the area and club levels. Assist in the planning of district and division sponsored events. Attended each club’s meeting at least twice a year. Attended Toastmasters Leadership Institute twice a year. Conducted Vice President of Membership Seminar at the Toastmasters Leadership Institute. Created website for the area which is located at www.area3tmwv.com.
ACTIVITIES & AWARDS
Division A Governor, District 13 Toastmasters, Toastmasters International, 2011-present
Area 3 Governor, District 13 Toastmasters, Toastmasters International, 2010-2011
President, Speak Easy of WV Toastmasters, Toastmasters International, 2009 – 2010
Leadership of Excellence Award, 2011, Toastmasters International
Coach’s Award, 2011, Toastmasters International
Advanced Leadership Silver Award, 2011, Toastmasters International
Advanced Leadership Bronze Award, 2011, Toastmasters International
Advanced Communicator Bronze Award, 2011, Toastmasters International
Competent Communicator Award, 2009, Toastmasters International
Competent Leadership Award, 2005, Toastmasters International
Director’s Award, Excellence in Information Technology, 2005, Federal Bureau of Investigation
Assistant Director’s Award, Excellence in Information Technology, 2005, Federal Bureau of Investigation
Director’s Award, Excellence in Information Technology, 2000, Federal Bureau of Investigation
Assistant Director’s Award, Excellence in Information Technology, 2000, Federal Bureau of Investigation
Skills
CA Gen
COBOL
z/os Mainfraime
TSO
VSAM
JCL
IBM DB2
Hummingbird
Terminal
Emulator
PVCS Tracker
IBM Rational
ClearQuest
Expeditor
CCC Configuration
Management
Tool
IBM GuardIEn
REXX
Clists
CICS
FTP
Adobe Photoshop
Adobe Flash
Eclipse IDE
MS Office Excel
MS Office Word
MS Office
PowerPoint
MS Office Publisher
MS Office Outlook
HTML/XHTML
Java
SQL
XML/XSL
Visual Basic
Windows 7/Vista/XP
Leadership
Organization
Verbal & written
communication