Customer Service Medical Billing
Resume:
Terri Morris
**** ********* ***** **, *******, GA 30342
*****.********@*****.***
OBJECTIVE
To obtain a support position in a healthcare facility utilizing skills and training in medical terminology, billing, coding, and administration
QUALIFICATIONS
• Fifteen years of administrative support in a medical office setting
• Two years experience with ICD-9 and CPT coding using medical terminology
• Set up patient accounts and scheduled appointments using IDX
• Awareness of patient privacy/HIPAA Laws and Ethics
RELEVANT EXPERIENCE
Administrative Assistant/Billing & Coding 11/2008 – 10/2010
Renal Reserve/SE Clinical Nutrition Centers, Inc.
• Handled all coding and billing claims for dietitians using Allscripts
• Purchased office supplies and was able to reduce costs by 10% by changing supplier
• Accurately entered weekly payroll data information
• Answered and routed calls via a multi-line phone system
• Prepared external correspondences to insurance companies
Receptionist/Scheduler 09/1997 – 06/2008
GA Colon & Rectal Surgical Associates, Inc.
• Scheduled appointments for eight surgeons
• Processed daily invoices and posted charges for the billing department
• Trained new staff on IDX computer system
• Handled a large call volume while consistently providing exceptional customer service
• Collected patient co-payments and prepared the daily deposit
EDUCATION
Associate of Science in Medical Billing and Coding 05/2011
Colorado Technical University, Colorado Springs, CO
• GPA 3.95/4.0
• Courses in Medical Billing, CPT and ICD-9 Coding, Anatomy & Physiology, Healthcare Reimbursement, Electronic Health Records, Healthcare Management, Health Data Management, Healthcare Legal System Concepts
Fundamentals of Supervision & Management Certificate 09/2007
GA Perimeter College, Atlanta, GA
Medical Secretary Certificate 09/1994
Garland Community College, Hot Springs, AR
Licensed Practical Nurse 09/1981
Austin Community College, Austin, TX
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