QA Engineer

GANGAMBIKA H L

No.*, Ist Cross, *nd Main Road, Sreenivagilu, Viveknagara Post, Bangalore-560047

Mobile: 998*******, Telephone: +91-80-257*****(R)

E-mail: *********@**********.***

Total IT Experience: 10.10 years

Seeking a challenging and rewarding career in an encouraging work environment, which helps in materializing the dream to contribute significantly in the technology domain.

Educational Qualification

Course Year Institution Board/ University Percentage

Of marks

Diploma in Electronics and Telecommunication 1989 Government Polytechnics for women Karnataka Technical Board 60%

Technical Skills

Domains Digital Switching, Call Processing, Features, protocols like ISDN and VOIP/ H.323 & SIP protocols, UMTS NAS layer conformance test

Programming TTCN

Platforms LINUX and Windows

Hardware Wireline Switching Products – CDOT, Meridian, Norstar, BCM, VOIP,

Wireless Switching Products – UMTS (Anite - UTRAN simulator setups UHT & SAT)

Tools Anite –debugger, ISDN Traffic Generators

MTT(Message Tracing Tool) and Logger

Protocol Simulators – Analog & Digital ( T1 & E1)

Automation Testing Tools – Nortel Proprietary tool(TMS) & WinRunner, Clear case

Work Summary

Worked as a Senior Product Verification Engineer in Sasken Communication Technologies Limited, Bangalore from Feb 1997 to 2nd Jan 2008

Worked in W S Tele systems in testing C-DOT Technology of Digital Switching Systems till Jan’1997

Profile Summary

• Good knowledge on software Testing & Review process, Creating Test Plan and Test case documents, System Architecture and Leading Team towards deliver quality product.

• 3G Protocol Stack Non Access Stratum conformance testing using 3GPP R99, 4 & 5

• Have a good knowledge on system and feature testing of various telecom product lines

Digital switching, call processing modules, ISDN features & VOIP system

Applications testing like Voice Mail, Call centre, window based applications, Internet based

application.

Senior Product Verification Engineer

3G protocol stack Non Access Stratum conformance Testing - 2Yrs

The project involves thorough verification, debugging and validation of ETSI MCC160 test cases onto Anite’s U-HT and SAT platforms.

Contribution:

• Knowledge of 3GPP Release 99, 4 & 5 specification, 3G Architecture and NAS layer protocols

• Periodically verifying latest version of TTCN from 3GPP website on Anite linux and windows platforms.

• In case of issues with NAS test cases(65 TC’s), providing solution like – Prose CR draft to Anite, TTCN CR, failure analysis of the problems

• Running 200 TC’s manually and Automatically

• Development of GCF low priority test cases on Anite platform – includes 3GPP test specification study, TTCN development, CRs on Prose/TTCN when required during development, execution of developed TTCN on Anite platform with commercial UE.

• Providing revalidation logs to Anite for GCF revalidation list

• Impact analysis of CRs submitted on 3GPP reflector from other SS manufacturers, UE manufacturers, network vendors etc. Activity includes analysis of CR document, implementing/verifying CR correctness by testing on Anite platform; this is prior to approval of CR on 3GPP reflector.

VOIP system – 1.5Yrs

One of the pilot projects in the Enterprise Network division to interface small capacity of VIOP (BCM) system with the existing larger M1 VOIP network. The challenge of this activity is converting existing M1 system to CS1k system with the new hardware and configuring system with VOIP and ISDN protocols, upgrading the CS1k system on availability of the new release and to make sure that VOIP and ISDN call and feature operation between the systems.

Contribution:

• Good knowledge on VOIP system Architecture, Resolving VOIP technical issues

• Creating few user documents on VOIP system configuration and training the team

• Systems were configured to provide wide range of different connection (Voip trunks and Digital trunks)

• Upgrading CS1k Rls 4.0 to Rls 5.0 and covering system configuration

• Resolving CS1K Rls 4.5 SIP issues by reinstalling system and reconfiguring the system.

Enterprise Switching Product Testing - 7 yrs

As a core team member in the Enterprise Switching Products testing division, involved in the following testing cycles – Performance, Interaction, Upgrade, boundary, Recovery regression testing & etc and successfully handling team of people towards meeting Quality & project schedules.

Contribution:

• Good knowledge on PBX system Architecture and its functionality

• Creating Test Strategy, Test Plans and Test Cases documents for the new features

o developed ~2500 test cases for the basic call processing and supplementary features

• Knowledge on Software testing process and Quality Assurance

• Creating Test Reports and Problem reports

• Customer interaction on project review meeting, problems discussion & QA

• Training and mentoring of new recruits on the system and PV processes

• Test Bed setups for testing features

• Handling people 4 to 6 effectively and Driving towards to deliver Quality product

• Personal effectiveness – Leadership, Motivating others, Knowledge Transfer

Involved in the following Protocol & features testing

• Euro ISDN new interface E403, QSIG & EGF4 protocols user interface Basic call and features interaction testing

• AOC(Advice of Charge) for Numeries & EuroISDN Master mode protocols

• Display of Access Prefix on CLID

• QSIG Supplementary Service - Call Diversion Enhancements

• MAT (Meridian Administration Tool) - Product verification

• Norstar DPNSS features like Diversion, Message Waiting Indication (MWI), Call Offer, Loop Avoidance, Redirection, Virtual Channel and Exclusive intrusion

• MCDN protocol testing using systems Meridian and Norstar systems

• MICS5.0 features: Private Numbering Plan, Private Network Tandem Calling, Trunk Rote Optimization, External call forward, Network Call Redirection Information

• UK4 & AUS4: features: Alpha Tagging, CLID Alignment, CO Distinct Ring, MCID, Message Waiting Indication, Enhanced System Speed Dial

• MICS6.1 features: 12 Digit Destination Code, CLID Display On Busy Call, Juniper & KIM, MLCR (Multiple Least Cost Routing), NRU10.0 (Remote Utility), P2 Overlap Dialling, Silent Monitoring

WS Telesystem: C-DOT Central Offices Switches

• 128, 256 RAX, 512 MAX PSTN - (Indian switch, designed by C-DOT)

• This system support 128 & 512 lines and supports different types of trunks, Analog,

• E&M trunk and Digital trunks are used for trunk, SPC card used for signalling purpose

• LCC/CCB used for terminating subscriber lines, PC and FAX system can be interface to the system.

• System supports CDR (Call detail recording) and Billing and line automatic testing etc.

Contribution:

• Testing all types of PBX & PSTN C-DOT telephone exchange PCB cards by using simulator setup & system (includes newly manufactured & as well as field service cards).

• Interaction with the DOT (Department Of Telecommunication)

• Attending quality process training & implementing the same

Trainings undergone

- Product training from October 2000 to December 2000 at Ottawa, Canada

- Training on Software testing and Configuration Management in Feb 2001

- ISO 2000/CMM5, Communication Skills

- Training on Project Management, Project Plan, Team building programs etc.

- M1 & VOIP system training, SS7

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