JOHN J. MAIHOS, SPHR
** ***** ******, *******, ** 01915
Cell: 978-***-**** ~ Home: 978-***-**** ~ Fax 413-***-****
PROFESSIONAL SUMMARY:
Human resources leadership at the executive level dealing with all aspects of HR including benefits, employee relations, mergers, recruiting, hiring, training, coaching, discipline, reductions in force, terminations, policy writing, administration, compensation planning and budgeting. Responsible for $16.9 million payroll and $500K HR budget. Strong in community relations and communication skills. Flexible.
SKILLS SUMMARY:
Employee Relations:
• Resolved day-to-day issues for on-site population of up to 500 employees
• First-year savings of $40K through effective employee feedback program
• Conducted outplacement services for 50 employees during merger
• Improved top-down communications via employee meetings and redesigned newsletter/blog
• Established pre-employment drug testing and background check policies and process
Benefits/Legal:
• Negotiated benefits programs for 7% cost savings in health insurance
• Saved 3% of payroll through improved documentation
• Represented company in MCAD hearings and unemployment proceedings
• Initiated medical, 401(k), pension, and other plans including ERISA compliance
• Developed FLMA, COBRA and HIPPA tracking systems
Compensation:
• Converted to performance-based compensation program (including union department)
• Managed compensation for internal and market equity
• Helped develop Incentive Compensation Pay program for executive staff
• Converted from weekly to bi-weekly payroll processing
Human Resources Information System:
• Launched employee-accessible HRIS for payroll and benefit information
• Assisted in design and implementation of national payroll /HR system
• Versed in Paychex Preview, Stromberg, ADP, and Lawson on IBM AS400
• Converted from various call-in payroll service to Paychex Preview HRIS
• Conducted audits of benefit programs and developed accrual system for benefit liability
Merger and Acquisitions Activity:
• Integrating workforce during mergers
• Due diligence for all payroll and benefits program of acquired business units
• Established communications programs for severed employees and remaining staff
• Handled employee notifications and familiar provisions of WARN act
• Managed all releases and assured compliance with federal and state laws
Labor Relations:
• Negotiated and managed union contracts
• Resolved alleged Unfair Labor Practice actions
Recruiting:
• Developed group interview format for accelerated hiring
• Created uniform layout for help-wanted advertising
• Conducted on-campus interviews and encouraged co-op and intern placement
• Participated in community and minority job fairs
John J. Maihos
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PROFESSIONAL EXPERIENCE:
Direct Marketing Concepts, Inc., Beverly, MA - 2002 to 2007
This local call center became a leader in the infomercial industry in less than five years.
Vice President of Human Resources
Established HR policies and procedures. Hired all levels of staff from controller to administrative assistants. Developed unique interview formats to accomplish growth from 50 to over 500 employees. Rolled out EAP, 401(k) and Section 125. Initiated HR practices to integrate workers in newly-acquired companies.
Essex County Newspapers, Inc., Beverly, MA – 1974 to 2000
Ottaway Newspapers Inc. / Dow Jones & Company, Inc.
This community newspaper group circulated dailies to over 100,000 subscribers.
Director of Human Resources 1985-2000,
Responsible for 250 employees in multi-location North Shore operation. Oversight of HR staff and 600 additional employees at Joplin (Missouri) Globe and Sun City (Arizona) News-Sun. Hiring in all aspects of the newspaper business including reporters, editors, sales people, press operators and mailers.
From 1974 to 1985, I held various positions in the Circulation Sales Department at the newspaper. From an entry level job in high school, I was promoted through the department and eventually was named Circulation Sales Manager. In this position I managed 22 employees and 1,000 independent contractors, and was responsible for the profitability of the department.
About.com, AOL, and Business Know-How.com - 1999 to 2006
Online Content Provider
Writing, editing and marketing for these on-line services was a passion and hobby that reached millions of proprietary system users and Internet surfers.
EDUCATION:
B.S. Business Administration, Merrimack College, No. Andover, MA
PROFESSIONAL CERTIFICATION:
Senior Professional in Human Resources (SPHR), HR Certification Institute
Notary Public, Commonwealth of Massachusetts
Competent Communicator, Toastmasters International
COMPUTER SKILLS:
Microsoft Office Suite (Word, Excel, Access, PowerPoint), Microsoft FrontPage, Quark XPress, database applications, and basic HTML coding.
PROFESSIONAL ASSOCIATIONS:
Northeast Human Resources Association (NEHRA), member, committee chair
Society of Human Resources Management (SHRM), member
COMMUNITY INVOLVEMENT & PERSONAL ENRICHMENT:
North Shore United Way, Board Member
Gordon College, Cooperative Education & Career Services Council
New England District of Kiwanis, Governor 2007-2008
Liberty Lodge, A.F. & A.M., Beverly, Mass, officer
Budleigh Lodge, A.F. & A.M., Beverly, Mass, member