Project Manager Software

ANTHONY COOK

SUMMARY:

IT support from help desk to administrator levels. Manage Win 2003 file server, Active Directory, WINS, DHCP, DNS, Ghost server and clients. File sharing, and storage servers. Remote maintenance of PC's switches Routers and Servers using Altiris, VNC, SMS and PC Anywhere. Perform security compliance monitoring and software maintenance.

Anti Spyware and Virus update SEP, Mcafee Panda, AVG, Advast. Implement of software to include maintenance; upgrade projects of client workstations, servers, and network components. Install switches, routers, hubs, and printers.

AD user account management - add, delete and password issues.

Troubleshoot and resolve TCP/IP, IPX and LAN/WAN issues.

Experience in networking, router configuration, VPN and system upgrades. Patch panel cable routing and punch down.

Windows imaging, Windows 7, XP Vista and Win 98-95 and Linux deployment installation, software installation support.

Detail oriented, resourceful, and capable of multitasking effectively.

Ability to work effectively in self-managed projects as well as in a team.

Excellent communication and interpersonal skills.

Enthusiastic, hard working and always eager to take on new assignments.

Use of imaging software to create and deploy images Ghost, Acronis setup and install across the LAN.

Use of ticket tracking software Remedy, BSC, Crystal report writing and proprietary ticket systems.

Stand-alone plant support all issues not resolved by other techs are escalated to Plant IT.

Project management on roll outs of IPC and all software in the plant.

Virtualized data collection server to the server room to allow remote support.

Trained to operate mainframe Unisys system, print payroll test and implement power recovery generator.

EDUCATION:

University of Toledo

B.S. Mechanical Engineering Technologies Graduated: 2009

B. S. Computer Science and Technology Graduated: 2005

CERTIFICATIONS/TRAINING:

A-PLUS 01/1999

CERTIFIED NOVELL ADMINISTRATOR 4.11 07/1999

MICROSOFT CERTIFIED PROFESSIONAL XP 12/2005

MICROSOFT WINDOWS 7 02/2011

PRESENTLY WORKING ON MCITP CERTIFICATION.

TECHNICAL SKILLS:

Hardware: PC's switches Routers and Servers using Altiris, VNC, SMS and PC Anywhere.

Ancillary Skills: Win 2003 file server, Active Directory, WINS, DHCP, DNS, Ghost server and clients.

TCP/IP, IPX, LAN/WAN on cat5 ethernet and fiber.

ACHIEVEMENTS:

Awarded 2 patents

EXPERIENCE:

08/09 -Present Logicalis formally Netarx (Cooper Tire and Rubber)

Title: Plant IT

Hardware, software and equipment repair.

Reduce and eliminate long-term outstanding issues.

Create resolutions involving new technologies and integrate the resolution to minimize impact on existing systems.

Reduce the amount of equipment shipped to venders for repair. Application support to include MS Office and OS support from Dos to Windows7 to PLC data collection applications including Infinity QS.

Setup and configure Data accusation and monitoring equipment.

Install applications using SMS, pulling from sever or downloading.

Database upgrades using Access 2003 or 2007. AD support from password and account reset to include Win-terminals configuration. Printer and equipment repair along with any other duties assigned.

On 24x7 call rotation. Project Management for roll outs including working with production and Engineering departments to allow roll outs for best times and smallest impact on production.

Setup and configure laser based measuring equipment.

Project Manager rollout, scheduling, setup, install, data transfer, and training clients on the new applications.

10/07 – 08/09 Contract Service Firm

Assigned to: Davis Bessie Nuclear Plant

Title: Computer Analysis

Setup and repaired rollout computers for end of life cycle systems.

Troubleshot and resolved hardware and software issues on a desktop to network levels.

Used Ghost and Artirsis to deploy OS and applications for the fastest setup.

Added and removed users and systems using FE-Citrix in a Novel, Microsoft Server 2003 domain.

Transferred and returned data from client systems to network and back.

Supported network devices including switches and hubs. Lotus Notes and all the Adobe Acrobat applications support. Pushed or pulled applications with Novels Application Explorer and Altiris.

Troubleshot Novel and Microsoft workstations hardware and software.

Setup and installed network printers, Palm Pilots and any other devices required.

08/05 – 10/07 Micro Works

Title: Desktop Support.

Desktop support for remote companies that ranges from supermarkets to credit unions and provided total IT support for any ongoing issues.

Troubleshot and resolved hardware and software issues on a desktop to network levels.

Setup test and back up of SAN external drives for backup quick data recovery.

Troubleshot and resolved hardware and software issues on a desktop to network levels.

Used Ghost and to deploy OS and applications for the fastest setup.

Added and removed users and systems using Microsoft Server 2003 domain.

Transferred and returned data from client systems to network and back.

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