Corporate Receptionist/Generalist

Anessa Roberts

Contact

Address: **** *. ******** ****

#2103

Dallas, TX 75236

Tel : 469-***-****

e-mail : ********@*****.***

Profile

Summary

Professional corporate general office administrator and receptionist with upwards of ten years’ experience in a fast paced office environment. Exceptionally efficient, creative and resourceful in providing administrative support to department heads and senior management while maintaining the first image impression as receptionist greeting dignitaries including the Governor of the State of Texas, Texas Attorney General as well as other influential guests and clients.

Objective

To procure a corporate level reception or general office position within a small to mid-level company that is stable offering opportunity to gain additional work skills. I thrive in a busy environment where I can provide support to the businesses and assist in moving the company forward with a positive attitude and strong relationship building skills that impact the bottom line.

Key Skills

Microsoft Office Suite Multi-Line Telephone System Intercom/Paging

Data Entry Customer Service/Inquiries Customer Relationship Mgmt. (CRM)

Corporate Correspondence Conflict Resolution General Office Administration

Experience

Allied Marketing Group, Inc. Mar 1997 ~ Aug 2010

Corporate Receptionist / Generalist

One of the largest promotional companies in the United States, specializing in sweepstakes and mail order catalogs.

Point of contact guest relations; meet, greet and announce guests, generate guest badges

Assistant to Department Head

Receive and post customer payments, update customer information, conduct inquiries

Conflict resolution, customer concerns, payment adjustments

Documentation recordkeeping, filing, general data entry

Prepare, generate and initiate correspondence & communications (writing, telephone, internet)

Maintain corporate office supplies inventory, ordering and invoice review

Conference Room Scheduling

Initiate service calls, assist in emergency related issues

Committees: Employee Recognition, Events Planning and Workplace Safety

Education

1989

2001 – 2007

2006 High School Graduate, Corsicana, TX

Cedar Valley Community College, Lancaster, TX

State Beauty Academy, Duncanville, TX

Training and Certifications

(insert any training/certifications)

Languages

English

Professional & Personal References

Attached

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