Engineer Quality Assurance

RICHARD WALKER

Software Quality Assurance Engineer, ASQ

*** ********* *****

Aurora, IL 60505

630-***-**** Email: ***********@*****.***

See my profile at: http://www.linkedin.com/in/rrickwalker

SUMMARY

A uniquely experienced professional who adds value and quality to your projects by supporting your development team with a goal of continuous improvement and error-free products for your customers.

• 15+ years as Software Process/Quality Engineer – Member American Society for Quality (ASQ)

• Successfully managed Software QA life cycle process for multiple projects – defined requirements, developed test cases, managed issue resolution, analyzed metrics, coordinated results

• Successful coordination of ISO 9001, ACSEP (FAA) and CASE audit activities

• DevTrack issue tracking database tools and Rational Test applications

• Create user guides, manuals, and training materials for new products and features

PROFESSIONAL EXPERIENCE

HARRIS CORPORATION, Broadcast Communications Division, Naperville, IL 2006 – 2010

Software Quality Engineer

• Improved product delivery performance by managing quality assurance activities for post production and broadcast media management systems during upgrade to HD for global customers including ESPN, Fox, CNN, CTV and ABC.

• SDLC support: Identified requirements, designed and performed test cases, identified and logged bugs, and tracked resolution of reported issues with development/project management team.

• Updated user guides, manuals, and training materials for new products and features.

CMC ELECTRONICS INC., Sugar Grove, IL 1998 – 2005

Software Process Engineer

• Exceeded project goals by managing software quality assurance process for integration of Heads-Up Displays, Control Panels (embedded software), and Flight Management computers in military aircraft – MIL-STD-1553 and ARINC 429 Protocols, DO-160 and DO-178b standards.

• Defined requirements and created verification plans based on customer specifications, designed or selected data acquisition tools to support testing of system hardware and software, and prepared metrics and analysis reports to support certification and customer acceptance.

• Developed training materials and provided on-site training for customers.

GTE AIRFONE INC. 1992 – 1998

Airworthiness Engineer, Oak Brook, IL 1994 – 1998

• Successfully coordinated ISO 9001 application, ACSEP (FAA) and CASE audit activities.

• Managed certification of nationwide network of FAA Certified Repair Stations.

• Coordinated Supplemental Type Certificate application activities for passenger cabin in-flight telephone system installations on U.S. and International air carrier aircraft.

• Developed quality control inspection procedures in accordance with FAA industry standards.

• Authored environmental and system integration test procedures, prepared engineering substantiating data and drawing packages, and managed configuration change requirements.

Aircraft Engineering Technician, Denver, CO 1992 – 1994

• Maintained passenger cabin communications system equipment aboard Domestic and International air carrier aircraft.

• Investigated reported system malfunctions on aircraft, repair and replacement of components and equipment, and regulation compliance.

• Utilized computerized maintenance management tools for scheduling and prioritizing preventive maintenance activities.

U.S. COAST GUARD

Electronics Technician 1976 – 1982

• Maintained and operated LORAN Station and shipboard navigation equipment including auxiliary power generator systems, specialized navigation aids, and communications systems.

ADDITIONAL LEADERSHIP EXPERIENCE

Walter Payton's Roundhouse, Aurora, IL

Live Sound Engineer/Board Op 2001 – 2005

Performed all live sound and stage manager responsibilities, including:

• Directed load-in and strike of sound and stage equipment (backline, FOH).

• Programmed and operated 32 channel mixer and peripherals.

• Operated stage lighting and special effects.

• Repaired and maintained all sound and lighting equipment.

• Coordinated activities with visiting entertainers.

Richard Petty Driving Experience, Chicagoland Motor Speedway

Pit Road Crew 2005

• Trained racing school students in NASCAR race car operation and on-track safety procedures.

• Assisted drivers entering and exiting vehicles, properly adjusted and secured safety equipment.

• Refueled, cleaned, and maintained racing school vehicles, including on-track race cars, support vans and trucks.

• Represented RPDE with positive customer interaction and excellent interpersonal skills.

EDUCATION, CERTIFICATIONS AND RELATED EXPERIENCE

• BS, Lewis University, Romeoville, IL

• FCC General Radiotelephone License

• FAA Airframe and Powerplant License, FAA Private Pilot

• U.S. Coast Guard Veteran (5 point preference eligible)

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