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Quality Assurance Customer Service

Location:
United States
Posted:
March 27, 2012

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Resume:

FRANK MEADOWS

Reseda, CA *****

Phone: 818-***-****

********@*****.***

EDUCATION:

Reseda High School-2003 Reseda,CA

GED

Los Angeles Valley College-2007- 2011

Media Arts Computer Science GPA 3.0 Valley Glen, CA

SKILLS:

Computers: Proficient in Microsoft Word & Outlook, Data Entry, Internet, Excel, QuickBooks, Peachtree. Access

Office: Faxing, Xerox, Organized, Good Phone Etiquette, Advanced research skills

Warehouse: Shipping, Receiving, Stock, Inventory, Packaging

Character: Active Listener, Strong verbal communication with good command of the English language,

Easy to get along with and Excellent Customer service

WORK EXPERIENCE:

Konami Digital Entertainment El Segundo CA 9-2011- present

Job Duties:

• General Quality assurance testing

• Worked on the Simpsons arcade for XBLA and PSN

• Did general testing for Silent Hill HD collection, including; checklist and regression testing.

2K Games Northridge CA 07/10- 3/11

Job Duties:

• General Quality assurance testing,

• Digital distribution testing for all digital titles for windows xp and windows Vista

• Online testing For xbla

• Facebook for 2k’s first Facebook title

Activision\Blizzard El Segundo CA 1/09-01/10

Job Duties:

• Word processing and other computer skills.

• Problem solving / trouble shooting, error reports,

• Quality assurance for guitar hero and other titles

Saks Fifth Ave Beverly Hills CA 9/07-7/08

Job Duties:

• Merchandise Processing team member, in contemporary clothing,

• Stock new merchandise when received

• Shipped old merchandise to outlets

• Salvaged damaged merchandise when received

DSW Northridge CA 06/06-06/07

Job Duties:

• Receiving and stocking new merchandise,

• Shipping merchandise,

• Salvaging damaged merchandise

Sears Northridge CA 10/05-05/06

Job Duties:

• General merchandising,

• Stocking new items.

• Pricing new items.

• Completing floor plans and plat-o-grams

REFERENCES:

Asonia Ridley

818-***-****

Kristen Andersen

818-***-****



Contact this candidate