Customer Service High School
Resume:
Markiel Isaiah Haywood
Riverside, California 92508
Mobile: 951-***-**** Home: 951-***-****
Email: ******@*****.***
OBJECTIVE: To obtain a Clerical position, where I can utilize my extensive Clerical experience to improve productivity.
SKILL SUMMARY AND TRAINING: Proficient in Microsoft office suite, including word, excel, Internet Explorer, Google, Face-book and Twitter, outlook and 10 key, able to type a minimum of 35 wpm. Excellent verbal and written communication skills. Able to work independently and in a team environment.
The city of Moreno valley February 2011-Present
14177 Frederick St.
Moreno Valley, CA 92553
After school program assistant
Duties: Assisting children with homework. Planning music and art activities Reading and storytelling. Supervise activities of all assigned children within after school program area and ensures children remains within designated area. Participates and entertains children with games or other approved activities. Provide children with nutritional snacks. Observe students' performance, and record relevant data to assess progress.
Big State Industrial Supply March 2010-July 2010
1865 Iowa Avenue
Riverside, CA 92507
Administrative Clerk
Duties: Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Transmitted information or documents to customers, using computer, mail, or facsimile machine, collect, sort, distribute and prepare mail, messages and courier deliveries. Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents, File and maintain records.
Ranch Verde High School August 2005-May 2009
17750 Lasselle Street
Moreno Valley, CA 92501
Student Office Worker
Duties: Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages. Complete work schedules, manage calendars, and arrange appointments, Compile, copy, sort, and file records of office activities, business transactions, and other activities. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Brunswick Bowl July 2008- March 2009
24666 Sunnymead Boulevard
Moreno Valley, CA 92555
Customer Service Representative
Duties: Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
EDUCATION:
Riverside County Community College
Associate Degree: June/2012
Major: Business Communications
Rancho Verde High School
Moreno Valley, California
High School Diploma – May/2009
Academic Studies
REFERENCES:
Reggie Pierce: Professional
Phone Number: 951-***-****
Email Address: *************@*****.***
Address: Riverside, CA
Jose Valle : Professional
Phone Number: 951-***-****
Email Address: **********@*****.***
Address: Ontario, CA 91761
Contact this candidate