Customer Service Human Resources

PERSONAL information :

NAME : Hussain Osama Abbas Ali

Date of birth : 16th October 1976

Telephone no. : (02) 26347427

Mobile no. : (016-*******

Email : ***********@*******.***

Nationality : Egyptian

Religion : Muslim

Marital status : Single

Gender : male

Driving License : Kuwait

EDUCATIONal details :

Major : Bachelor of Tourism

Graduation year : 1999

I have achieved the third class in the

graduation project among the college

LANGUAGE :

ARABIC Mother Tongue

ENGLISH Very good

FRENCH Fair

Training course :

- Training course in computer and English at Future Educational Center – Egypt

- Training period in ticketing at Egypt Airlines for six months

- Training period in the Human Resources ( Radisson SAS hotel - Kuwait

- Training period in visa and passport at (German – British – Greece – Austrian) Embassies

- Emergency course in ( KLM ) Royal Dutch Airlines

Employment details :

- EAS ( Egyptian aviation services ) Egypt – from July 2006 up to present .

My job includes passenger handling agent (Senior Traffic Officer) British Airways.

Past Experiences with: Royal Dutch Airlines (KLM) – Cyprus Airways – Aeoro Flot (Russian Airlines)

- National Industries Company – Kuwait – may 2001 to June 2006

I worked as administrative Assistant in the Human Resources Department

- King Tut hotel – Egypt – from july 1999 to march 2001

I worked as senior receptionist and public relations representative

Other skills:

- Computer.

- Customer Service.

- Good communication skills.

- Willing to work under stress.

References and Certificates :

Available upon request

Contact this candidate