Medical Assistant Quality Assurance

OPEL BERRY

***** ******** **- ** ****- TX ***** *915-***-***** ****.*****@*****.***

MEDICAL ASSISTANT

MA with experience in a private practice office and additional healthcare experience as a CNA. Known for dedication to providing superior patient care. Skills include:

CLIA Waived testing

Medical Billing & Coding

Medical Records Management

Data Entry (42 WPM) Bookkeeping & Filing

Taking Patient Vitals

Blood Draws

Injections Patient Scheduling

Ancillary Testing

Patient Education

HIPAA & JCAHO Knowledge

Education

Medical Assistant (MA), Present- Certification Scheduled

Certified Nursing Assistant (CNA), 1996-2001

Certified in First Aid & CPR/AED, 2004-Present

Kaplan University, Associates Applied Science- Medical Assisting – Chicago, IL – 2011 Deans List of Honors 3.95 GPA

Professional Experience

Shiney Nattakom, MD- INTERNAL MEDICINE/ALLERGY- Las Cruces, NM

Student Medical Assistant, 4/2011-9/2011

Serve as a key member of interdisciplinary healthcare team for a busy internal/allergy medical practice. Assisted MD as well other nursing team members in ensuring optimum patient care and smooth daily functioning of office. Key Results:

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing) that allowed doctor and nursing staff to focus on the health concerns of the patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, spirometry test, chemistry analysis, hematology, urinalysis and ran BAX 3000).

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Denny’s Restaurant, 7/2001-7/2010

Server Trainer/ KEY- Served as a key team member of management and training staff; was responsible for training all front of house servers and hostess. Handled customer orders and maintained customer satisfaction. Was responsible for shift change and settlements, handled all deposits and change orders. Helped with the interview process and scheduling.

Hearne Healthcare Center Hearne, TX

Certified Nursing Assistant, 1996-2001

Served as a member of a 120 room long term care facility, assisted in patient daily living needs, bathing, feeding, vitals, charting, ambulation and wound care. Assisted with PT needs of patients.

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