Customer Service High School
Resume:
AGNES T LOPEZ
POMPANO BEACH, FL 33069
Phone: 954-***-****
**********@*******.***
Objective
Seeking a full time job in which I can service others working from home while continuing to apply teaching skills used in 23 years of past working experience.
Ability Summary
• Fully bilingual and accomplished professional with 23 years of teaching experience at both the college and secondary levels.
• Proven record of success with students at all levels.
• Proven ability to investigate and report information according to rules and regulations established by employer.
• Proven ability to communicate effectively written and spoken English and Spanish.
Professional strengths
Adapting to New Situations Compiling Information Conflict Resolution Coordinating Projects/Plans Effective Communication Analyzing Concepts Evaluation of performance Interpersonal Skills Learning New Concepts Management of students Needs Assessments Problem Solving Record Keeping Using Technology Organization-time/materials
Employment History
Customer Service and Commercial Insurance Representative
03/2010 to Present South Atlantic Insurance Services
Commercial Insurance Agency Coral Springs, FL
Spanish Teacher
08/2005 - 10/2010 University School of Nova Southeastern University Fort Lauderdale, FL
Developed and implemented Teaching Plans and Objectives for elementary, intermediate and advanced level Spanish courses within the Basic, Regular and Honors tracks. Instructed Students in Spanish 1 and 2 (Regular Track), Spanish 3 (Basic and Honors Tracks), and Spanish 4 (Honors Track)
Spanish Teacher
08/2001 - 06/2005 Hollywood Hills High School Hollywood, FL
Developed and implemented teaching plans and objectives for elementary, intermediate and advanced level Spanish courses. Taught a college board-designed course for Spanish as a Second Language. Adapted teaching methods to enable students to learn from their individual learning styles. Initiated a Spanish Club and delegated various tasks and responsibilities to its members.
Spanish Teacher
08/1998 - 06/2001 Baldwin School of Puerto Rico Bayamón, PR
Instructed classes in Spanish as a First Language (Grade 7) and Spanish as a Second Language (Grades 10-12). Sponsored Spanish Club for non-native speakers. Organized group of 7th graders to present a play at "The Puerto Rican Night" celebration.
Librarian-Teacher
09/1997 - 07/1998 Saint Agustin Catholic School Cabo Rojo, PR
Inventoried equipment not previously updated since 1989. Maintained, scheduled, and set up equipment. Scheduled use of room. Maintained up to date card catalog. Organized and maintained recent articles, magazines and children's books for easy access. Provided research guidance and instruction in use of library to students, faculty, administrators and the community. Assisted in initiating fundraising ideas for the library, preparing proposals to secure funds.
Spanish Teacher
09/1995 - 07/1997 Patrick Henry High School Roanoke, FL
Taught grades 9 -12, Spanish Levels I, II, V, and VI. Coordinated Costa Rica trip for International Student Exchange Program (Summer 1997). Directed educational/cultural trip for 8 students.
Spanish Instructor
09/1991 - 07/1995 Virginia Military Institute Lexington, VA
Directed student laboratory assistants in work scheduling and assignments. Inventoried and categorized language cassette tapes. Labeled language video tapes. Organized audiovisual equipment, allowing for greater efficiency. Re-organized filling system. Produced copies of language course tapes for elementary and intermediate courses. Planned workshops in laboratory equipment usage. Developed and implemented lesson plans and objectives. Instructed students in first year Spanish courses.
Spanish Instructor
09/1990 - 07/1991 Virginia Western Community College Roanoke, VA
Developed and implemented for first-year Spanish. Established goals and objectives, materials requirements, and motivational factors ensuring effective teacher/student relationship.
Spanish Teacher
09/1990 - 12/1990 Botetourt County Schools Daleville, VA
Devised and instituted lesson plans for Spanish I and II. Evaluated students based on skills and classroom performance.
Spanish Instructor
01/1987 - 05/1989 University of Kentucky Lexington, KY
Planned and coordinated six sections of beginning Spanish. Supervised four teaching assistants, arranging discussions on teaching methods, student progress, new learning resources and evaluation techniques.
Education and Trainings
05/1990 University of Kentucky Masters Degree Spanish
05/1986 University of Puerto Rico, Mayaguez Bachelors Degree Major: Physical Education/ Minor: Education
Occupational Licenses & Certificates
Professional Educator's Certificate State of Florida Department of Education 07/2009 06/2014
Honors & Activities
Served as a co -leader for educational/cultural trip for ten students to Mexico...coordinated trip through international EF organization. (Spring 1996)
Published article on José Asunción Silva y su "Nocturno" Ariel, University of Kentucky. (Spring 1989)
Presentations on Latin American Countries Fayette County Schools. Lexington, Kentucky. (1987-1989)
Detailed Professional and Personal References
Andrea Escobar, Spanish Teacher and ex co-worker from Nova University School
********@****.***
Business Reference
Edwardo Johnson, World Languages Department Head
University School of Nova Southeastern University
102 West Lee Road
Delray Beach, FL 33445
Business reference known for 5 years.
Phyllis Fabara, Former Department Head for
University School of Nova Southeastern University
Business reference known for 5 years.
Eileen Torraca, World Languages Department Chair
West Broward High School
500 NW 209th Ave
Pembroke Pines, FL 33029
754-***-**** Ext. 3012
Personal and Professional reference known for 10 years.
Contact this candidate