Customer Service
Resume:
Cynthia Badilla
**** * ******* ***** ** Apt# ****
Tucson, Az 85705
OBJECTIVE: Seeking a position as Customer Service Representative
QUALIFICATIONS
My qualifications are that I speak , read, and write English and Spanish. My skills are that I type 45 wpm. Also I know how to use a computer , the programs Microsoft Word Processor, Excel, Windows Xp,Internet ,printer , and multi task. I would qualify for this position because i like to help people and also a new environment.
EDUCATION
1999-2002 High School Diploma, Flowing Wells High School
1998-1999 Transfer, Inglewood High School
2009-2010 certificate, Apollo College
EMPLOYMENT
Oct10-Present Customer Sevice Rep 1, Arizona state Unemployment
Take calls from claimants do NC,AC,Re-Open,also give them information about their status file weekly certs, update information like phone numbers, address provide good customer service use GUIDE,ARRA.
April08-Sept10 Customer Service Rep, Sears Holdings
Take calls from customer,process orders over the phone look up items, give numbers from other stores and addresses take english and spanish calls.Look at the status of the orders that have been purchased. Check up on warranties on products that has been purchase,we check schedule for merchandise pick up and repair schedule, data entry.
Nov07-Feb08 Sales Associate, Macy's
My duties were help customers check the fitting rooms if they were clean i was in the childrens deparment, ring up customer, answer the phone for the department in children's, handle money, close the registers at the end of the night.
Feb07-Nov07 Customer Service Representative, Greyhound Lines
Take calls from customers and give them times of the buses out going and arriving, quote prices,sell tickets over the phone. I would also give the customers numbers of other bus stations in the 50 state.
Dec05-Feb07 Teacher, Cozy Casa Day Care
I would play with the children I would deal with the 2yr old I was the teacher, plan the activities for the rest of the week, also give them breakfast, lunch,snacks,dinner, and nap them. Also had the duties of reading stories to the children and putting them to take a nap after their lunch time and change their diapers, and potty train them.
Aug05-Dec05 Sales associate Walmart
I would greet customers i was in the womens department, would check fitting rooms, put clothing away make sure that the department was always clean check prices for items.
Feb05-July05 Customer Service Representative, TCIM
My duties were to call customers and ask then if they were happy with their products.Also we would offer the customers packages and long distance, cellphones, DirecTV, and we would sell these products.
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