Nancy Hilty
P.O Box ***
Jefferson, Co
****************@*****.***
Proven dedicated Virtual Professional, possessing the abilities to manage daily work duties, working within a independent environment, attending Virtual Team trainings and meetings. Ability to, multi-task, solution oriented, using a positive approach to problem-solving. I have a natural ability to research and find the best possible outcome. I am a seasoned Virtual Professional, knowing how to deliver consistent, dependable and exceptional Virtual Client Services. I have a dedicated Home Office. I have been very successful in working at home, productive and reliable.
Experience
02/2011-Present
MarketLauncher Inc
Outbound Marketing Specialist
Virtual Work at Home
Identify Decision-Maker within Specific Companies
Cold-calling
Setting Appointments
Gathering email addresses
Working on Contracted Projects
ACT Database
Effectively articulate
value proposition in a conversational approach.
Multi-task between each client to actively generate, qualify, nurture and manage leads.
Articulate benefits for specific pain points to key decision makers, building relationships
Research, gather competitive intelligence on specific markets, companies and target contacts.
Pipeline Management
Research and data gathering
11/2010- 04/2011
Colorado Home Services Directory.com
Account Manager
Virtual Work at Home
B2B Sales
Service and Maintain existing accounts
Process Renewals
Invoicing
Advertising Sales
Indentifying the Decision Maker
Calling Local Business Owners
Identifying Target Markets
9/2006-6/2009
ServiceMagic.com
Golden, CO
Sales Solutions Team
Process 300 Sales Staff Inquiries
Account Analysis
Research
Internet Savvy- finding valuable pertinent information
Contact State licensing Agencies
Order Insurance Certificates
Work with Secretary of State Office for current filings
Account Retention- Positive Continuous Enrollments
Provide Solutions for Account Enrollment
Detail Criminal background information to Sales Department
Work with Sales Managers for Problem resolution
Multi-tasking
Fast Paced Environment
2006-2008 Inside Sales
Business to Business Sales
Spin Selling Training
Manage pipeline of prospective Clients
Setup Clients for Success
Data Entry of Client Information
MS Office Pro 03
Adobe Acrobat
Windows 7
10/2002-4/2006
Colorado Baggage
Lakewood, CO
Store Manager
Inventory maintenance, management
Manage 13 employees
Manage Daily operations of retail store
Managing P&L for the store
Expert Customer service/ sales
Exceeding personal sales standards, quotas
Meeting monthly UPT/DPT goals
Scheduling employees, processing payroll bi-weekly
Monthly and daily sales spreadsheet accounting
Merchandising
Processing special orders, Internet orders,
Merchandise transfers, holds
Work with vendors for merchandise R.As,
Schedule monthly vendor meetings
Work closely with vendors regarding product updates
Customer Sales, support, suggestions of add-ons
POS merchandising
Rotating merchandise sales signs, sales info, and window displays
Retail Pro, Etail manager, Microsoft outlook, UPS campuship, Internet Explorer,
Hyper-com, computer systems and software
8/2001-9/2002
VTI
Lakewood, CO
Inventory Specialist
Parts Management
Inventory Controls
Inventory Management
Complex Inventory parts Management system
Data-Entry
Contract Accounting
Job-costing
Filing
Liaison with Minnesota Office
11/1999-8/2001
Across Media Networks
Golden, Co
Accounting Specialist
Accounts Receivable support
Manage 10 outside sales personnel invoicing for media services
Processing sales personnel time sheets
Data Entry
Code accounting-specialized to Across media
Customer Support
Billing, credits, adjustments
Month end balance for our unit
Daily Deposit preparation
Credit card billing
Filing, photocopying, faxing
1/1995-10/1999
Fiberkon
Home Based-Part time
Pine, CO
Recruiter
Cold Calling
Research
Customer Relationships
Managing Data Base
Data Entry
Identifying Correct Candidates based on professional degree
Consultative Selling
Education 1980 - 1983
Northeastern Jr College
Sterling, Co
A.A.S-Accounting, Business Management
A.A.S-E.C.E
Colorado State University Global Campus
Currently Enrolled for Bachelors Degree –Business Admin
Microsoft Access
Oracle Training Certification
Timber wolf accounting systems
Retail Pro 8-training certificate
Leadership training
ACT Database
Type 55 wpm
Professional references available upon request