Mr. Stratton

Joseph W. Stratton

**** ****** ****** **.

Fort Washington, MD 20744

Home: 301-***-**** ● Cell Phone: 301-***-****

Email: ********@*****.***

OBJECTIVE:

I am pursuing a career that will allow me to use both my oral and writing skills. I am highly motivated to learn and consider myself team oriented. I am a hard worker who can become a valued asset within your company.

WORK EXPERIENCE:

Sparks Staffing

5400 Shawnee Road

Suite 110

Alexandria, VA. 22312

Temporary Position- Comcast Warehouse employee -02/2008-present

• Complete warehouse duties as needed

• Unpackaging and packaging products for scanning

• Maintaining a clean and safe a workplace

Sunbelt Rentals

8400 Pennsylvania Avenue

Upper Marlboro, MD 20772

Scaffold Technician -11/2007-01/2008

• Maintains the proper installation and repair of scaffold motors

• Ensure the proper equipment is being used for scaffold staging

• Applies the correct safety guidelines within the work environment

Starbuck’s Coffee Co.

325 7th Street N.W.

Washington, D.C. 20004

Shift Supervisor – 06/2006-11/2007

• Provide a great work environment for employees and for customers

• Apply the highest standards of excellence to the purchasing, roasting, and fresh delivery of coffee to customers

• Responsible of cash handling of employees on a daily basis

• Provide an uplifting experience that enriches people’s everyday lives

Verizon Telephone Co.

11920 Tech Rd.

Silver Spring, MD. 20904

Temporary Service Technician - 02/2005-01/2006

• Responsible for maintaining telephone service for various customers who used Verizon service

• Place telephone jacks in wall customers homes

• Connected jumper cables in SAI boxes

• Installed telephone cable wire from homes to the actual telephone poles, usually done with climbing ladder’s, using hammer, screw drivers and used meters for testing connectivity.

• Familiar w/fishing using drills and cable wire and/or using fishing wire based on the type of job.

• Made continuous customer contact and provided top quality service

Arnold and Porter Law Firm

555 12th Street, N.W.

Washington, D.C. 20004

Uniscribe Clerk - 10/2002-12/2004

• Responsible for delivering packages (e.g. Mail, Federal Express packages, and supplies to all partners and associates of Arnold and Porter in a timely and orderly fashion)

• Answered telephone calls within the service center and answered inquiries that associates may have had.

ADECCO

CareFirst BlueCross/BlueShield

550 12th Street, S.W.

Washington, D.C. 20065

Temporary Data Entry Clerk - 04/2002-05/2002

• Searched for missing and incorrect information on client applications for CareFirst BlueCross/BlueShield.

• After identifying missing data, entered the correct data on computer system.

• Reviewed approximately 500-775 applications a day.

Kelly Services

Walter Reed Army Medical Center

6900 Georgia Ave., N.W.

Washington, D.C. 20307

Temporary Medical Representative Technician (MRT) -10/2001-03/2002

• Provided customer service and data entry for the Walter Reed Army Medical Center.

• Required to have good telecommunication skills to receive detailed messages for the physicians within the Cardiology Department.

• Referred telephone callers to the appropriate physician and/or medical provider.

• Scheduled appointments for patients and checked in patients at the front desk to be sure that the patients could be seen by their doctors.

• Ensured that all patients received the customer service to their satisfaction.

Kelly Services

Administrative Office of theUnited States Courts

Human Resources Division

One Columbus Circle, N.E.

Washington, D.C. 20544

Temporary Word Processing Clerk - 06/2001-10/2001

• Provided quality telephone customer service

• Gave general information about programs and jobs to fellow employees

• Filed and copied payroll documents to help permanent employees to process personnel and payroll actions on time

ADECCO

CareFirst BlueCross/Blue Shield

550 12th Street, S.W.

Washington D.C., 20065

Temporary Credentialing Specialist - 06/2000-03/2001

• Provided customer service for Carefirst Bluecross/BlueShield by calling medical providers to receive correct and missing information for medical applications

• Reviewed medical applications for completeness and input data from completed applications into the system and filed hard copies

EDUCATION:

Some College:

Lincoln Technical Institute: Spring 2006-Spring 2007

Columbia, MD.

Certification Received: Electronic Systems Technician

Strayer University: Summer 1999-Winter 1999

Silver Hill, MD.

Major: Computer Networking

Prince George’s Community College: Spring 1998-Fall 1998

Largo, MD. Fall 2002- Spring 2003

Major: General Studies

University of Maryland at Eastern Shore: Fall 1996-Fall 1997

Princess Anne, MD.

Major: Pre-Veterinary Science

Suitland High School: 1992-1996

Suitland, MD.

Diploma – June 1996

JOB-RELATED HONORS, AWARDS, MEMBERSHIPS, ETC:

Who’s Who Among American High School Students, 1993-1994

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